Jawatan Kosong Client Services Analyst Based In Labuan Labuan ITA Asia Limited

Job Informations

Job Title : Client Services Analyst Based in Labuan | Company : ITA Asia Limited | Location : Labuan | Pub Date : 7 Januari 2026

ITA Asia Limited Hiring Julai 2026 - ITA Asia Limited assign a chance to apply Jawatan Kosong Client Services Analyst Based in Labuan, that will be placed in Labuan. You will definitely get a better potential customer as well as safer dwell sometime soon. Becoming a member of this corporation makes a person able to do the goal easier and create the aim come true.

To help the business vision and mission arrives on legitimate ITA Asia Limited is actually started on brand-new place seeing that Januari 2026. Everyone who are enthusiastic about filling up this specific vacant, make sure you take part in this kind of Jawatan Kosong Client Services Analyst Based in Labuan recruitment. If you will be the one which can certainly load qualifications, you can try to see further information about Jawatan Kosong Client Services Analyst Based in Labuan below.

ITA Asia Limited Recruitment Julai 2026

Jawatan Kosong Client Services Analyst Based in Labuan in Labuan

Key ResponsibilitiesQuality Management System (QMS)

  • Develop, implement, and maintain the QMS in compliance with ISO 9001, and other applicable ISO standards.
  • Ensure compliance with API standards.
  • Act as the Management Representative for quality-related matters.
  • Prepare, review, and control quality manuals, procedures, work instructions, and records.

Audit & Compliance

  • Plan and conduct internal audits, supplier audits, and support external audits (ISO, API, customer, and regulatory).
  • Coordinate corrective and preventive actions (CAPA) and ensure timely closure.
  • Liaise with certification bodies, clients, and regulatory authorities during audits and inspections.

Production & Process Quality

  • Ensure quality control plans, inspection test plans (ITP), and procedures are effectively implemented.
  • Monitor product conformity throughout manufacturing processes including machining, threading, welding, coating, or assembly (as applicable).
  • Review and approve inspection records, material certifications, and final release documentation.

Customer & Supplier Quality

  • Handle customer complaints, non-conformance reports (NCR), and root cause analysis.
  • Implement corrective actions to prevent recurrence and improve customer satisfaction.
  • Evaluate and qualify suppliers and subcontractors to ensure quality compliance.

Risk Management & Continuous Improvement

  • Identify quality risks and implement mitigation plans.
  • Drive continuous improvement initiatives using quality tools (e.g. RCA, FMEA, PDCA).
  • Analyze quality data and KPIs to improve operational efficiency and product quality.

Training & Leadership

  • Train and guide QAQC team members on ISO, API, and quality procedures.
  • Conduct quality awareness training for production and support departments.
  • Lead, coach, and develop the QAQC team to ensure competency and performance.

Authority

  • Authority to stop production or delivery in the event of quality non-conformance.
  • Approval authority for quality documents, inspection reports, and release notes.
  • Recommend improvements to processes, systems, and suppliers.

Qualifications & Experience

  • Bachelor’s Degree in Engineering, Quality Management, or related field.
  • Minimum 8–10 years of experience in QAQC, with at least 3–5 years in a managerial role.
  • Strong experience in manufacturing and offshore / oil & gas-related industries.
  • Proven experience in implementing and maintaining ISO 9001 and API Q1/Q2 systems.
  • Lead Auditor certification (ISO 9001) is an advantage.

Knowledge & Skills

  • In-depth knowledge of ISO standards, API standards, and quality tools.
  • Strong understanding of manufacturing processes and inspection techniques.
  • Excellent problem-solving, analytical, and leadership skills.
  • Good communication skills to interact with clients, auditors, and internal teams.
  • Proficient in documentation, reporting, and MS Office applications.

Key Performance Indicators (KPIs)

  • Audit compliance and certification status
  • Reduction in NCRs and customer complaints
  • Effectiveness of CAPA implementation
  • On-time audit closures and documentation accuracy
  • Continuous improvement initiatives implemented

Job Type: Full-time

Pay: RM6,500.00 - RM7,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person

As one of the leading companies in Malaysia, ITA Asia Limited offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. ITA Asia Limited also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowing through the company programs.

If You are fascinated to submit an application for Jawatan Kosong Client Services Analyst Based in Labuan Labuan Januari 2026 by ITA Asia Limited, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Labuan region from another company below.

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