3cat Sdn Bhd Vacancies April 2025 - 3cat Sdn Bhd is seeking the applicant to fill Jawatan Kosong Customer Support & Sales Specialist, that will be placed in Kuantan. You will receive a better chance along with less dangerous life in the future. Becoming a member of this firm makes a person can reach the objective simpler in addition to assist the current dream be realized.

To help this corporation perspective along with mission come on correct 3cat Sdn Bhd is usually started on fresh placement as September 2024. All people who are enthusiastic filling this vacant, make sure you take part in this kind of Jawatan Kosong Customer Support & Sales Specialist recruitment. If you will be one that can certainly fill up qualifications, you can look at more information about Jawatan Kosong Customer Support & Sales Specialist below.

3cat Sdn Bhd Recruitment April 2025

Jawatan Kosong Customer Support & Sales Specialist in Kuantan

ABOUT THE ROLE

We are looking for a dynamic and customer-focused Customer Support & Sales Specialist to join our team. In this role, you will play a crucial part in managing customer interactions, driving sales, and ensuring exceptional customer satisfaction. You will identify customer needs, provide accurate information, address complaints, and maintain comprehensive records of all customer interactions.

LOCATION: Kuantan, Pahang

ABOUT 3CAT

First, change your device. Then change the world.

For years, the used smartphone market has taken advantage of its customers.

Fake products, inauthentic parts, inconsistent pricing, poor service.

With no outlets to rely on, customers lack trust. That’s why we created 3cat.

We strive to rebuild trust, raise the standards, and transform the industry for good.

Our vision? A new mindset: Create a better world by making second-hand devices the first choice.

Our mission? A new standard: Set the industry benchmark for buying, selling and repairing second-hand devices in Southeast Asia.

RESPONSIBILITIES

• Customer Engagement: Engage with customers via online chat, providing prompt and professional responses while fostering trust and maintaining positive relationships through clear and engaging communication.
• Customer Analysis: Evaluate and address customer needs, offering tailored solutions and recommendations.
• Sales Identification: Identify potential sales opportunities and drive sales by recommending appropriate products or services.
• Information Accuracy: Ensure the provision of accurate and comprehensive information by staying updated on products, company policies, and compliance standards.
• Issue Resolution: Address customer complaints promptly, propose solutions, and follow up to ensure customer satisfaction.
• Feedback Capture: Capture and record customer feedback and insights, documenting inquiries and the actions taken to improve products and services.
• Flexibility and Teamwork: Adapt to changing priorities and collaborate effectively with team members to meet business objectives.

REQUIREMENTS

• Language Proficiency: Must be fluent in English and Bahasa Malaysia, both written and spoken. Proficiency in Mandarin (written and spoken) is a plus.
• Availability: Willingness to work flexible hours, including day and night shifts, weekends, and public holidays.
• Adaptability: Ability to thrive in a fast-paced environment and adapt quickly to changes.
• Attention to Detail: Detail-oriented with strong common sense and self-motivation.
• Teamwork: Excellent team player who excels in a communicative, feedback-driven environment.

BENEFITS

• Comprehensive healthcare benefits (including outpatient, in-patient, dental & pharmaceutical benefits for you and your family)
• Competitive commission structure based on incentive-driven results
• Additional Office perks including monthly lunch & team allowances
• EPF and SOCSO contributions for all full-time Malaysian employees

Job Type: Full-time

Pay: Up to RM3,000.00 per month

As one of the leading companies in Malaysia, 3cat Sdn Bhd opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. 3cat Sdn Bhd also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowing through the company programs.

If You are fascinated to send an application for Jawatan Kosong Customer Support & Sales Specialist Kuantan September 2024 by 3cat Sdn Bhd, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Kuantan region from another company below.

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