Johnson Controls Careers April 2025 - Johnson Controls is seeking the candidates to apply Jawatan Kosong Service Delivery Assistant Lead, that will be placed in Petaling Jaya. You will receive a better chance along with less dangerous life later on. Signing up for this company makes anyone able to attain the purpose less complicated and make current aspiration come true.

To help this business vision and mission happens on right Johnson Controls will be wide open on fresh placement as Januari 2025. All people who are enthusiastic answering this particular vacant, make sure you take part in this kind of Jawatan Kosong Service Delivery Assistant Lead recruitment. If you are one that might load qualifications, you can attempt to learn more information about Jawatan Kosong Service Delivery Assistant Lead below.

Johnson Controls Recruitment April 2025

The Service Admin Lead is responsible for supervising and managing the administrative processes within the Service Operations team. This role is crucial for ensuring the effective execution of non-book-bill activities, which include parts purchases, subcontractor purchase requisitions, goods receipts for third-party services, and the maintenance of install base records, along with other ad-hoc assignments. The Service Admin Lead will collaborate closely with the Order to Cash team to ensure the timely completion of book-bill tasks, ultimately improving overall operational efficiency and customer satisfaction.

• Lead and mentor the Service Admin team, fostering a culture of continuous improvement and professional development.
• Conduct training sessions for team members on administrative processes and best practices.
• Lead the administrative processes related to parts purchases, subcontractor purchase requisitions, and goods receipts.
• Develop and implement standard operating procedures (SOPs) for efficient administrative workflows.
• Oversee the procurement process for parts and subcontractor services, ensuring timely and accurate purchase requisitions are processed.
• Manage the goods receipt process for third-party services, ensuring all incoming services and products are accurately recorded and accounted for in the system.
• Ensure accurate and up-to-date maintenance of install base records, tracking service history and product details for all customer installations.
• Work closely with the Order to Cash team to ensure seamless execution of book-bill processes.
• Facilitate communication between the Service Operations and Order to Cash teams to resolve any discrepancies or issues that may arise.
• Manage the calculation of incentive payments and overtime-related payments for the Service Operations team, ensuring accuracy and compliance with company policies.
• Develop and implement processes for tracking and reporting incentive and overtime payments.
• Collaborate with stakeholders and the Accounts Receivable (AR) team to address overdue payments, working to uplift customer credit blocks and negotiate payment terms extensions to facilitate job execution.
• Generate reports and dashboards to track key performance indicators (KPIs) related to administrative processes, parts procurement, and service delivery.
• Analyze data to identify trends and areas for improvement within the administrative functions.
• Provide general administrative support to the Service Operations team as needed.
• Assist in the development of process improvements and initiatives aimed at enhancing operational efficiency.

Qualification

• Diploma / Degree Holder
• Strong attention to detail, along with analytical and problem-solving skills
• Capable of working under pressure and adhering to tight deadlines
• Proficient in MS Office applications (Excel, Word, Outlook, PowerPoint)
• Exhibits a positive attitude and collaborates well in a team environment
• Experience with SAP/Service Max is a plus

As one of the leading companies in Malaysia, Johnson Controls offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Johnson Controls also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new experience and erudition through the company programs.

If You are fascinated to send an application for Jawatan Kosong Service Delivery Assistant Lead Petaling Jaya Januari 2025 by Johnson Controls, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Petaling Jaya region from another company below.

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