Allianz Partners Vacancies April 2025 - Allianz Partners is looking for a new worker to apply Jawatan Kosong Care Advisor, that will be placed in Kuala Lumpur. You will receive a better potential customer as well as less dangerous life sometime soon. Signing up for this firm makes a people able to carry out the purpose simpler in supplementary to help the current dream be realized.

To help this organization eyesight and mission arrives on right Allianz Partners is actually open on fresh placement seeing that Julai 2024. All people who are enthusiastic about filling up this specific vacant, make sure you take part in this kind of Jawatan Kosong Care Advisor recruitment. If you will be the one that may load qualifications, you can attempt to learn further info about Jawatan Kosong Care Advisor below.

Allianz Partners Recruitment April 2025

Jawatan Kosong Care Advisor in Kuala Lumpur Role Purpose:
Our Care Advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work, consistently delivering a high quality service and committing to continuous improvement.
Key responsibilities include:

• Responding to queries regarding cover, claims, hospitalisation, complaints
• Commit to the department`s service standards, including a 24 hours turnaround for all written communication including email responses and a target call abandon rate of 2%
• Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases
• Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients
• Assist our in-house medical team in coordinating client`s hospital admissions, evacuations, repatriations and other cases as required
• Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases
• Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention
  

As the successful candidate for the Care Advisor position, you will be able to show:

• Previous experience in call centre environment would be beneficial
• Experience working in pressurized environment with tight deadlines
• Flexible to work within our rotating shift patterns - including shift work, nights and weekends
• Strong knowledge of Microsoft Office ( Excel, Word)
• Experience in a customer focused role , in a an administrative capacity
• Fluency in English and Mandarin Chinese, Cantonse Chinese, Bahasa Melayu or Bahasa Indonesia, both would be an advantage.
  

We offer employee benefits:

• Medical insurance coverage
• Life and Personal Accident Insurance
• Health Wellness and Fittess Gym
• Variety of Leave Entitlements
  

51108 | Customer Services & Claims | Entry Level | [[custPositionClusterCSB]] | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.
Job Level: Entry Level Location: KUALA LUMPUR, Federal Territory of Kuala Lumpur, MY Area of Expertise: Customer Services & Claims Unit: Allianz Partners Employing Entity: AWP SERVICES SDN BHD Job Type: Full-Time Remote Job: Hybrid working Employment Type: Permanent ID: 51108 Position Cluster:

As one of the leading companies in Malaysia, Allianz Partners offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Allianz Partners also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new skills and erudition through the company programs.

If You are fascinated to submit an application for Jawatan Kosong Care Advisor Kuala Lumpur Julai 2024 by Allianz Partners, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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