Fresenius Medical Care Vacancies April 2025 - Fresenius Medical Care is looking for the applicant to fill Jawatan Kosong Client Services Administrator, that will be placed in Petaling Jaya. You will definitely get a better prospect as well as safer dwell in the future. Signing up for this firm makes anyone able to meet the goal easier and create the aim come true.

To help this organization vision and mission arrives on correct Fresenius Medical Care is actually started on brand-new place since Ogos 2024. Everybody who are enthusiastic answering this specific vacant, make sure you take part in this kind of Jawatan Kosong Client Services Administrator recruitment. If you will be one that might fill up requirements, you can attempt to learn more info about Jawatan Kosong Client Services Administrator below.

Fresenius Medical Care Job Vacancies April 2025

Jawatan Kosong Client Services Administrator in Petaling Jaya The Client Services Administrator’s role is to support and maintain in-house computer systems, laptops, desktops, and peripherals both on site and remotely. This includes receiving, prioritizing, documenting, and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools.

Strategy, Planning, Acquisition & Deployment

• Support the acquisition of new computer or networking hardware.
• Evaluate documented resolutions and analyze trends for ways to prevent future problems.
• Alert management to emerging trends in incidents.
• Participate in and support capacity planning and the development of long-term strategic goals for Citrix systems, software, and clients in conjunction with end users and department managers.
• Install and configure Citrix applications.

Operational Management

• Liaise with, and provide training and support to, end users and staff on computer operation and other issues.
• Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
• Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
• Collaborate with analysts, application developers, and system owners in the testing of Citrix programs, applications, and interoperability.
• Recommend hardware or software changes needed to optimize Citrix deployments, configuration, or maintenance.
• Field incoming requests to the Service Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues.
• Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
• Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution.
• Install anti-virus software and ensure virus definitions are up to date.
• Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
• Test fixes to ensure problem has been adequately resolved.
• Perform post-resolution follow ups to help requests.

As one of the leading companies in Malaysia, Fresenius Medical Care opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Fresenius Medical Care also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowing through the company programs.

If You are interested to submit an application for Jawatan Kosong Client Services Administrator Petaling Jaya Ogos 2024 by Fresenius Medical Care, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Petaling Jaya region from another company below.

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