Jawatan Kosong Executive - Customer Service Gelang Patah Kerry Logistics (M) Sdn Bhd

Job Informations

Job Title : Executive - Customer Service | Company : Kerry Logistics (M) Sdn Bhd | Location : Gelang Patah | Pub Date : 10 September 2024

Kerry Logistics (M) Sdn Bhd Recruitment April 2025 - Kerry Logistics (M) Sdn Bhd requires a new worker to apply Jawatan Kosong Executive - Customer Service, that will be placed in Gelang Patah. You will receive a better chance as well as safer dwell later on. Joining to this business makes anyone can carry out the aim simpler in addition to help the current dream be realized.

To produce this organization perspective along with mission come on legitimate Kerry Logistics (M) Sdn Bhd is actually open on fresh placement as September 2024. Everyone who are interested answering this specific vacant, make sure you take part in this kind of Jawatan Kosong Executive - Customer Service recruitment. If you will be the one that may fill up qualifications, you can try to see further information about Jawatan Kosong Executive - Customer Service below.

Kerry Logistics (M) Sdn Bhd Recruitment April 2025

Jawatan Kosong Executive - Customer Service in Gelang Patah

Job Highlights

  • Friendly Working Environment
  • Attractive Package
  • Better Career Advancement

Job Description

  • Act as the company gatekeeper
  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Follow communication procedures, guidelines, and policies.
  • Go the extra mile to engage customers.
  • Resolve customer complaints via phone, email, mail, or social media.
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Ensure charges and costs are updated correctly and provide accrual as and when required.
  • A monthly update on profit and loss for services rendered.
  • To carry out any other duties as instructed by superior from time to time.
  • To perform any other duties as required by the Management from time to time.

Job Type: Full-time

Pay: RM2,500.00 - RM4,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • What's your expected monthly basic salary?
  • How much notice are you required to give your current employer?

Experience:

  • Warehouse Customer Service: 2 years (Preferred)
  • Contract Logistics: 2 years (Preferred)

Language:

  • Chinese (Preferred)
  • English (Preferred)
  • Malay (Preferred)

Expected Start Date: 10/01/2024

As one of the leading companies in Malaysia, Kerry Logistics (M) Sdn Bhd offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Kerry Logistics (M) Sdn Bhd also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new skills and knowing through the company programs.

If You are interested to submit an application for Jawatan Kosong Executive - Customer Service Gelang Patah September 2024 by Kerry Logistics (M) Sdn Bhd, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Gelang Patah region from another company below.

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