Concentrix Careers November 2026 - Concentrix provide an opportunity to apply Jawatan Kosong Associate, Sales Support, that will be placed in Kuala Lumpur. You will receive a better prospect as well as safer dwell later on. Becoming a member of this company makes a people can reach the goal easier and create the aim come true.

To produce this business perspective along with mission come on legitimate Concentrix is actually started on fresh placement seeing that November 2025. All people who are considering about filling up this specific vacant, you need to take a part in this Jawatan Kosong Associate, Sales Support recruitment. If you will be one which can certainly fill up qualifications, you can try to see further info about Jawatan Kosong Associate, Sales Support below.

Concentrix Jobs November 2026

Jawatan Kosong Associate, Sales Support in Kuala Lumpur

Other

Location Kuala Lumpur, Malaysia Language English

Summary

Associate, Sales Support role is responsible for servicing the inbound que pertaining to SAP store listed products via: • Live chat • Incoming Tickets In addition, the role is responsible for the demonstration of required products to SAP potential customers via conference calls.

Description

• Escalate clients' requests and complaints to appropriate channels.
• Update clients about their requests and complaints status accordingly
• Gather client's feedback, identify problem trends, and report to supervisor for discussion or service enhancement. "Resolve and accurately log customer's post-sale requests with the highest level of professionalism.
• Services may include responding to general order status and delivery queries, expediting delivery, determining price eligibility, determining return eligibility, retaining customers, and if necessary, canceling order lines/orders, and providing general sales and policy information"
• Escalating issues which are beyond the training level provided.
• Provide full support to end user following protocols agreed between Webhelp and our client, focusing on quality and appropriate communication
• Engage with internal & external parties to understand requirements for execution

Additional Job Description

• Minimum 3 years experience in Customer Service
• Have an understanding about E-commerce.
• Understand Software and Hardware
• Excellent verbal and written communication skills in English
• Education level: Diploma and above
• Minimum 2 years experience in IT or relevant experiences
• Be familiar with the Computer and Laptop

Necessary Skills

• Basic knowledge about Excel
• Basic knowledge about any programming languages
• Have sales representative experience.
• Having technical customer support is an advantage.
• Basic mathematical skills
• Be able to work in a multinational team and be a team player
• Have a problem solving and critical thinking mind.

• Privacy and Information security
• Adhere security requirements in the process.
• Protect the privacy of personal information.

As one of the leading companies in Malaysia, Concentrix opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Concentrix also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new skills and erudition through the company programs.

If You are interested to submit an application for Jawatan Kosong Associate, Sales Support Kuala Lumpur November 2025 by Concentrix, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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