Concentrix Careers September 2026 - Concentrix needs the applicant to fill Jawatan Kosong Associate, Sales Support, that will be placed in Kuala Lumpur. You will receive a better prospect as well as safer dwell later on. Joining to this firm makes a person can carry out the ones aim much easier as well as produce the desire becoming reality.

To produce the company eyesight along with mission come on correct Concentrix is usually open of brand-new place since November 2025. Everybody who are considering about filling up this specific vacant, make sure you take part in this kind of Jawatan Kosong Associate, Sales Support recruitment. If you will be one that may fill up requirements, you can look at further information about Jawatan Kosong Associate, Sales Support below.

Concentrix Recruitment September 2026

Jawatan Kosong Associate, Sales Support in Kuala Lumpur

Other

Location Kuala Lumpur, Malaysia Language English

Summary

Associate, Sales Support role is responsible for servicing the inbound que pertaining to SAP store listed products via: • Live chat • Incoming Tickets In addition, the role is responsible for the demonstration of required products to SAP potential customers via conference calls.

Description

• Escalate clients' requests and complaints to appropriate channels.
• Update clients about their requests and complaints status accordingly
• Gather client's feedback, identify problem trends, and report to supervisor for discussion or service enhancement. "Resolve and accurately log customer's post-sale requests with the highest level of professionalism.
• Services may include responding to general order status and delivery queries, expediting delivery, determining price eligibility, determining return eligibility, retaining customers, and if necessary, canceling order lines/orders, and providing general sales and policy information"
• Escalating issues which are beyond the training level provided.
• Provide full support to end user following protocols agreed between Webhelp and our client, focusing on quality and appropriate communication
• Engage with internal & external parties to understand requirements for execution

Additional Job Description

• Minimum 3 years experience in Customer Service
• Have an understanding about E-commerce.
• Understand Software and Hardware
• Excellent verbal and written communication skills in English
• Education level: Diploma and above
• Minimum 2 years experience in IT or relevant experiences
• Be familiar with the Computer and Laptop

Necessary Skills

• Basic knowledge about Excel
• Basic knowledge about any programming languages
• Have sales representative experience.
• Having technical customer support is an advantage.
• Basic mathematical skills
• Be able to work in a multinational team and be a team player
• Have a problem solving and critical thinking mind.

• Privacy and Information security
• Adhere security requirements in the process.
• Protect the privacy of personal information.

As one of the leading companies in Malaysia, Concentrix opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Concentrix also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowledge through the company programs.

If You are fascinated to submit an application for Jawatan Kosong Associate, Sales Support Kuala Lumpur November 2025 by Concentrix, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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