TUMI Recruitment November 2026 - TUMI invites a new official to apply Jawatan Kosong Retail Operations Executive, that will be placed in Kuala Lumpur. You will receive a better potential customer as well as safer dwell in the future. Becoming a member of this enterprise makes a people can carry out the ones aim much easier as well as produce the desire becoming reality.

To help this organization eyesight and mission happens on correct TUMI is actually started on fresh placement since Januari 2026. Everybody who are considering about staffing this vacant, you need to take a part in this Jawatan Kosong Retail Operations Executive recruitment. If you will be one which may load qualifications, you can attempt to learn more info about Jawatan Kosong Retail Operations Executive below.

TUMI Jobs November 2026

Jawatan Kosong Retail Operations Executive in Kuala Lumpur

Store Operations Support

• Collaborate closely with Retail Operations Manager and internal/external stakeholders to ensure smooth daily store operations. Provide comprehensive operational and administrative support, including ordering uniforms, packaging materials, monogram patches, stationery, collateral, and other operational supplies.
• Coordinate with logistics and warehouse teams on all logistics-related matters, including regular replenishment, stock take, discrepancy resolution, special shipments, and price adjustments.
• Follow up on store maintenance matters with vendors and store teams to ensure stores are well presented according to brand standards.
• Support Retail Operations Manager in coordinating store and sales-related projects, including store openings, relocations, flash sales, and corporate sales events.
• Assist Retail Operations Manager with B2B sales operations, including product listing and pricing, quotation preparation, vendor code creation, price setup, logistics coordination, invoicing, and payment follow-up.
• Ensure strict adherence to company policies, procedures, and operational standards across all stores.
• Perform ad hoc projects and tasks assigned by Retail Operations Manager.

Performance Tracker & System Supports

• Monitor and track sales performance, KPIs, and productivity metrics.
• Prepare commission and incentive reports for approval by Retail Operations Manager.
• Coordinate system support related to BI reports, POS, CRM, and SAP platforms to ensure operational efficiency and data accuracy.
• Handle all retail and CS related invoice processing and payment through SAP and Docuware.

Customer Experiences

• Assist Retail Operations Manager and the Marketing team to coordinate in-store activations, marketing campaigns, and product launches.
• Support the implementation of customer engagement and loyalty initiatives, including client call lists, VIP events, CRM result tracking, and ROI analysis.
• Conduct quarterly visual checks to ensure stores comply with brand presentation and visual merchandising standards.

After Sales Services

• Support the Customer Service Manager, SEA in preparing monthly and annual repair analysis and store KPI reports for Malaysia.
• Prepare monthly repair incentive reports for Malaysia and get approval from Customer Service and Retail Operations Managers.
• Conduct quarterly CS checks to ensure repair items are properly managed and spare parts inventory are recorded accurately in stores.

The Retail Operations Executive provides crucial support in managing the day-to-day operations of TUMI Malaysia retail, ensuring smooth store execution and operational efficiency.

Education

Higher Diploma / Degree in Business Administration or related discipline.

Experience Requirements

• Minimum 2 years solid retail operations experience in a fast-paced environment, ideally in Retail /FMCG industry
• Strong understanding of retail KPIs, inventory management, and customer service
• Good team player, committed, flexible, multi-tasking, and strong analytical skills
• Independent and able to work under pressure

Mobility/Travel

• Regular store visits are a must.

Computer Skills

Proficiency in SAP, Docuware and MS Office, especially Excel and PowerPoint

Language

Good spoken and written English and Bahasa Malaysia. Mandarin will be added advantage

As one of the leading companies in Malaysia, TUMI offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. TUMI also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new skills and knowing through the company programs.

If You are interested to submit an application for Jawatan Kosong Retail Operations Executive Kuala Lumpur Januari 2026 by TUMI, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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