Jawatan Kosong Senior Executive - Operational Excellence & Customer Experience City ZALORA SOUTH EAST ASIA PTE LTD

Job Informations

Job Title : Senior Executive - Operational Excellence & Customer Experience | Company : ZALORA SOUTH EAST ASIA PTE LTD | Location : City | Pub Date : 10 September 2026

ZALORA SOUTH EAST ASIA PTE LTD Jobs September 2026 - ZALORA SOUTH EAST ASIA PTE LTD provide a chance to fill Jawatan Kosong Senior Executive - Operational Excellence & Customer Experience, that will be placed in City. You will receive a better potential customer along with safer dwell sometime soon. Signing up for this firm makes a people can attain the ones aim much easier as well as produce the desire becoming reality.

To help this business vision and mission comes on correct ZALORA SOUTH EAST ASIA PTE LTD can be open up for brand-new place as September 2026. All people who are considering about filling up this specific vacant, remember to engage in this Jawatan Kosong Senior Executive - Operational Excellence & Customer Experience recruitment. If you will be the one which might fill up qualifications, you can attempt to learn further information about Jawatan Kosong Senior Executive - Operational Excellence & Customer Experience below.

ZALORA SOUTH EAST ASIA PTE LTD Recruitment September 2026

Jawatan Kosong Senior Executive - Operational Excellence & Customer Experience in City

ZALORA is looking for an analytical and process-oriented person with an interest in the Operations and e-commerce industry. In this role you will support analysis and lead core projects to drive operational improvements in the ZALORA fulfillment centers in South East Asia.This is a dynamic role in a fast-paced and growing business where you will work closely with the Company’s Top Management, and get extensive regional and cross-functional exposure

Responsibilities:

  • Analyze the operation processes and large datasets to gather process insights and propose process improvement ideas, primarily focusing on operational processes.
  • Implement tech-supported improvements in the OMS system
  • Prepare structured business cases to evaluate potential business opportunities
  • Create flow charts, presentations, standard operating procedures, and supporting documentation for the implementation of improvement projects
  • Contribute to critical project management phases such as project planning, stakeholders communication, and improvement execution
  • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
  • Create and send out KPI reports to Operations leaders and other project stakeholders to track progress.

Requirements:

  • Bachelor’s degree in Business, Engineering, Supply Chain, Operations, or another quantitative discipline.
  • 1–3 years of experience in project management, process improvement, operations excellence, warehouse operations, supply chain, e-commerce, logistics, consulting, or a similar environment.
  • Experience supporting warehouse and supply chain transformation initiatives, including process redesign, operational optimization, system implementation, or continuous-improvement projects.
  • Strong proficiency in Microsoft Excel is essential; experience with SQL, Looker, or other Business Intelligence and data-visualization tools is preferred.
  • Strong analytical and problem-solving skills, with the ability to structure complex operational issues and turn data into actionable insights.
  • Comfortable working with large datasets, operational KPIs, productivity metrics, inventory data, and performance reports.
  • Strong project coordination skills, including tracking timelines, action items, risks, dependencies, and stakeholder alignment.
  • Excellent interpersonal and communication skills, with the ability to work effectively with cross-functional teams, warehouse teams, technology teams, and external partners.
  • Passion for warehouse operations, supply chain excellence, automation, and continuous process improvement.
  • Excellent spoken and written English.


The Zalora Story

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.


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As one of the leading companies in Malaysia, ZALORA SOUTH EAST ASIA PTE LTD offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. ZALORA SOUTH EAST ASIA PTE LTD also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new skills and knowing through the company programs.

If You are interested to send an application for Jawatan Kosong Senior Executive - Operational Excellence & Customer Experience City September 2026 by ZALORA SOUTH EAST ASIA PTE LTD, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in City region from another company below.

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