Arrow Electronics, Inc. Recruitment September 2026 - Arrow Electronics, Inc. provide an opportunity to apply Jawatan Kosong Sales Operations Officer, that will be placed in Pulau Pinang. You will receive a better chance along with safer dwell in the future. Becoming a member of this enterprise makes a person can attain the ones aim much easier as well as produce the desire becoming reality.

To help this organization eyesight along with mission come on right Arrow Electronics, Inc. will be wide started on brand-new place as November 2025. Everybody who are considering about staffing this vacant, make sure you take part in this kind of Jawatan Kosong Sales Operations Officer recruitment. If you will be one which can certainly load qualifications, you can attempt to learn further information about Jawatan Kosong Sales Operations Officer below.

Arrow Electronics, Inc. Job Vacancies September 2026

Jawatan Kosong Sales Operations Officer in Pulau Pinang

Position:

Sales Operations Officer

Job Description:

Principal Accountabilities

• Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective.
• Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique customer requirements. Resolve discrepancies with the customer prior to order entry; enter sales orders into the Arrow ERP system working with shared services teams to resolve any complex issues. Review backlog report throughout to determine how to fulfill orders most effectively while balancing product cost, customer delivery expectations and vendor availability.
• Customers Service and Service Requests: Meets customer service agreements established in SOW. Respond quickly ad professionally to customer requests for information relative to orders and RMA's requests for confirmations/invoices, credit status, expediting or shipping requirements. Documents all customer requests for product returns or maintenance cancellations in an Oracle ERP system. Obtains all related facts and makes the decision to accept or reject based on established guidelines.
• Backlog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims: Maintain control of the open backlog of orders, service requests and RMA's from entry through billing. From ongoing reviews of open orders and SRs/RMAs determine if the vendors have shipped, entitled and or billed the order or return. Research and resolve vendor invoice variances caused by price, quantity, goods/services receipts, freight and tax cde discrepancies.
• May manage customer quotes activities in line with customer specific strategies, quoting processes, and order management.

Job Complexity

• Has developed knowledge and skills through formal training or considerable work experience
• Entry level often for those with work experience in the skill area
• Works within established procedures with a moderate degree of supervision
• Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions

Experience / Education
Typically requires a 2 year degree and 2–4 years of experience or High school graduate with equivalent related experience. May require specific certifications.

Location:

MY-Penang, Malaysia (Jalan Sultan Ahmad Shah)

Time Type:

Full time

Job Category:

Business Support

As one of the leading companies in Malaysia, Arrow Electronics, Inc. offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Arrow Electronics, Inc. also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowledge through the company programs.

If You are interested to submit an application for Jawatan Kosong Sales Operations Officer Pulau Pinang November 2025 by Arrow Electronics, Inc., please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Pulau Pinang region from another company below.

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