Hong Leong Bank Careers November 2026 - Hong Leong Bank invites the best people to fill Jawatan Kosong Manager - Customer Service & Operations, that will be placed in Kapit. You will receive a better prospect along with safer dwell in the future. Becoming a member of this firm makes anyone able to meet the purpose simpler in supplementary to assist the current dream be realized.
To help the organization vision and mission arrives on right Hong Leong Bank can be open up for fresh placement as Ogos 2024. All people who are interested filling this specific vacant, you need to take a part in this Jawatan Kosong Manager - Customer Service & Operations recruitment. If you are one which might fill up requirements, you can try to see further info about Jawatan Kosong Manager - Customer Service & Operations below.
Hong Leong Bank Job Vacancies November 2026
Jawatan Kosong Manager - Customer Service & Operations in Kapit
If you are looking to excel and make a difference, take a closer look at us… An exciting opportunity is now available for suitable candidates to take the next step in their career to enhance their Customer Service Management, People Management, Branch & Banking Operations, Stakeholder management (employee, customer, community) skills as a Customer Service & Operations Manager! Reporting to the Branch Manager, our Customer Service and Operations Manager is responsible to maintain seamless daily branch operations through leading, guiding, and mentoring the operations team. The role includes maintaining HLB’s policies, standards, compliance to BNM regulatory reporting and receiving customer inquiries or complaint escalation in a timely manner. Job Responsibilities:
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products
- Assess/evaluate and propose credit applications diligently
- Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding
- Provide excellent customer service and uphold professionalism to reflect Bank’s image
- Product knowledge / Selling skills / Market intelligence / Competitor’s check
- Comply to statutory requirements and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance
Requirements:
- Malaysian citizen
- A Degree/ Diploma/ Professional Certification in any field from a recognised College/ University
- With minimum of 4 to 5 years of related working experience, ideally in a Branch Customer Service, Branch Sales Role or in Retail outlet management
- Strong people management and leadership skills; with ability to guide and train a team of staff to achieve Service & Cross Selling standards.
- Good interpersonal and communication, organisational and planning skills.
- Welcome new challenges and possess a ‘Think-Act-Own’ attitude to see through planned and unplanned deliverables to completion
About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now.
As one of the leading companies in Malaysia, Hong Leong Bank opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Hong Leong Bank also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new experience and knowledge through the company programs.
If You are interested to send an application for Jawatan Kosong Manager - Customer Service & Operations Kapit Ogos 2024 by Hong Leong Bank, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Kapit region from another company below.
