Jawatan Kosong L1.5 Technical Helpdesk Support Kuala Lumpur SRG Asia Pacific Sdn. Bhd.

Job Informations

Job Title : L1.5 Technical Helpdesk Support | Company : SRG Asia Pacific Sdn. Bhd. | Location : Kuala Lumpur | Pub Date : 27 Oktober 2025

SRG Asia Pacific Sdn. Bhd. Vacancies Jun 2026 - SRG Asia Pacific Sdn. Bhd. calls a new worker to fill Jawatan Kosong L1.5 Technical Helpdesk Support, that will be placed in Kuala Lumpur. You will definitely get a better prospect along with less dangerous life in the future. Joining to this firm makes anyone can reach the purpose less complicated and make current aspiration come true.

To help the organization vision and mission arrives on correct SRG Asia Pacific Sdn. Bhd. will be wide open up for brand-new place seeing that Oktober 2025. Everybody who are enthusiastic about staffing this specific vacant, you need to take a part in this Jawatan Kosong L1.5 Technical Helpdesk Support recruitment. If you will be the one that can certainly load requirements, you can attempt to learn further info about Jawatan Kosong L1.5 Technical Helpdesk Support below.

SRG Asia Pacific Sdn. Bhd. Jobs Jun 2026

Jawatan Kosong L1.5 Technical Helpdesk Support in Kuala Lumpur

Key Responsibilities:

Technical Diagnosis:

  • Diagnose and resolve intricate server and storage issues reported by on-site engineers at IEIT.
  • Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.

Technical Solution Consulting:

  • Provide expert advice and solutions for technical issues related to server and storage systems.
  • Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.

Communication:

  • Deliver support through various communication channels, including telephone, email, and chat tools.
  • Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues.

SLA Adherence:

  • Ensure that support services are delivered within the agreed-upon SLA timeframes as set by IEIT.
  • Maintain meticulous records of support interactions and resolutions to ensure strict adherence to IEIT's SLA requirements.

Job Type: Full-time

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Experience:

  • IT support: 2 years (Preferred)

Work Location: In person

As one of the leading companies in Malaysia, SRG Asia Pacific Sdn. Bhd. opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. SRG Asia Pacific Sdn. Bhd. also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowing through the company programs.

If You are interested to submit an application for Jawatan Kosong L1.5 Technical Helpdesk Support Kuala Lumpur Oktober 2025 by SRG Asia Pacific Sdn. Bhd., please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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