Collectius CMS (M) Sdn Bhd Recruitment April 2025 - Collectius CMS (M) Sdn Bhd invites the applicant to apply Jawatan Kosong Tele-Collector / Recovery Officer, that will be placed in Kuala Lumpur. You will definitely get a better prospect along with safer dwell sometime soon. Signing up for this company makes a person can reach the purpose less complicated and make current aspiration come true.

To help this corporation eyesight along with mission come on correct Collectius CMS (M) Sdn Bhd is usually started on brand-new place seeing that September 2024. All people who are considering about staffing this specific vacant, make sure you take part in this kind of Jawatan Kosong Tele-Collector / Recovery Officer recruitment. If you will be one that can certainly fill up qualifications, you can attempt to learn further information about Jawatan Kosong Tele-Collector / Recovery Officer below.

Collectius CMS (M) Sdn Bhd Jobs April 2025

Jawatan Kosong Tele-Collector / Recovery Officer in Kuala Lumpur

Overview

We are looking for a reliable and hardworking Mediator who will be responsible for providing support to the licensed administration with particular emphasis on revenue collection. This position liaises directly with our customers (debtors) via telephone calls to negotiate outstanding payments and initiate other necessary recovery actions.

Duties

• Responsible for providing support to the licensed administration with particular emphasis on revenue collection. This position liaises directly with debtors via telephone calls to negotiate outstanding payments and initiates other necessary recovery actions (SMS, email, letters, skip tracing, and initiating site visits).
• Responsible for the administration and implementation of the credit recovery process. The officer supports the voluntary compliance model with each of the assigned portfolio.
• Contribute to the achievement of the team target set by respective clients.
• Achieve 100% non-complaint to be in line with organization goal.
• Ensure daily follow up of PTP and escalation of all assigned cases.
• Participate and feedback constantly in process improvement that could increase collection figures of assigned portfolio.
• Daily calls on assigned accounts in the system or as otherwise instructed.
• Follow up PTPs (Promise to Pay) account prior to each due date and BPs (Basis Points) after grace period.
• Establish effective negotiation with debtors aligned with regulatory and other local compliance guidelines.
• Convince debtor to make payment.
• Arrange for payment proposal settlement.
• Must fulfill daily required volume of calls based on KPI (Key Performance Indicator).
• Other duties as assigned.

Requirements:

• SPM/Diploma holder from a relevant field.
• Able to converse in Bahasa Malaysia and English.
• Able to speak persuasively and listen critically.
• Able to motivate others.
• Good negotiation skills will be added advantage.

Job Type: Full-time

Pay: RM1,800.00 - RM3,000.00 per month

Benefits:

• Additional leave
• Dental insurance
• Health insurance
• Opportunities for promotion

Schedule:

• Monday to Friday

Supplemental Pay:

• Attendance bonus
• Commission pay
• Yearly bonus

Application Question(s):

• What is your expected salary?
• What is your current earning?

Experience:

• Tele-collection: 1 year (Required)

As one of the leading companies in Malaysia, Collectius CMS (M) Sdn Bhd offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Collectius CMS (M) Sdn Bhd also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new skills and erudition through the company programs.

If You are interested to submit an application for Jawatan Kosong Tele-Collector / Recovery Officer Kuala Lumpur September 2024 by Collectius CMS (M) Sdn Bhd, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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