Collectius CMS (M) Sdn Bhd Jobs Jun 2025 - Collectius CMS (M) Sdn Bhd present an opportunity to fill Jawatan Kosong Tele-Collector / Recovery Officer, that will be placed in Kuala Lumpur. You will definitely get a better chance along with safer dwell in the future. Becoming a member of this enterprise makes anyone able to do the ones aim much easier as well as produce the desire becoming reality.

To produce this organization perspective and mission comes on legitimate Collectius CMS (M) Sdn Bhd can be open on fresh placement since September 2024. Everyone who are enthusiastic about staffing this particular vacant, remember to engage in this Jawatan Kosong Tele-Collector / Recovery Officer recruitment. If you will be one which can certainly load qualifications, you can attempt to learn more information about Jawatan Kosong Tele-Collector / Recovery Officer below.

Collectius CMS (M) Sdn Bhd Recruitment Jun 2025

Jawatan Kosong Tele-Collector / Recovery Officer in Kuala Lumpur

Overview

We are looking for a reliable and hardworking Mediator who will be responsible for providing support to the licensed administration with particular emphasis on revenue collection. This position liaises directly with our customers (debtors) via telephone calls to negotiate outstanding payments and initiate other necessary recovery actions.

Duties

• Responsible for providing support to the licensed administration with particular emphasis on revenue collection. This position liaises directly with debtors via telephone calls to negotiate outstanding payments and initiates other necessary recovery actions (SMS, email, letters, skip tracing, and initiating site visits).
• Responsible for the administration and implementation of the credit recovery process. The officer supports the voluntary compliance model with each of the assigned portfolio.
• Contribute to the achievement of the team target set by respective clients.
• Achieve 100% non-complaint to be in line with organization goal.
• Ensure daily follow up of PTP and escalation of all assigned cases.
• Participate and feedback constantly in process improvement that could increase collection figures of assigned portfolio.
• Daily calls on assigned accounts in the system or as otherwise instructed.
• Follow up PTPs (Promise to Pay) account prior to each due date and BPs (Basis Points) after grace period.
• Establish effective negotiation with debtors aligned with regulatory and other local compliance guidelines.
• Convince debtor to make payment.
• Arrange for payment proposal settlement.
• Must fulfill daily required volume of calls based on KPI (Key Performance Indicator).
• Other duties as assigned.

Requirements:

• SPM/Diploma holder from a relevant field.
• Able to converse in Bahasa Malaysia and English.
• Able to speak persuasively and listen critically.
• Able to motivate others.
• Good negotiation skills will be added advantage.

Job Type: Full-time

Pay: RM1,800.00 - RM3,000.00 per month

Benefits:

• Additional leave
• Dental insurance
• Health insurance
• Opportunities for promotion

Schedule:

• Monday to Friday

Supplemental Pay:

• Attendance bonus
• Commission pay
• Yearly bonus

Application Question(s):

• What is your expected salary?
• What is your current earning?

Experience:

• Tele-collection: 1 year (Required)

As one of the leading companies in Malaysia, Collectius CMS (M) Sdn Bhd opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Collectius CMS (M) Sdn Bhd also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new experience and erudition through the company programs.

If You are fascinated to send an application for Jawatan Kosong Tele-Collector / Recovery Officer Kuala Lumpur September 2024 by Collectius CMS (M) Sdn Bhd, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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