iPrice Group Sdn Bhd Careers April 2025 - iPrice Group Sdn Bhd provide an opportunity to fill Jawatan Kosong Customer Support & Sales Specialist, that will be placed in Kuantan. You will receive a better prospect along with less dangerous life later on. Becoming a member of this business makes anyone able to meet the purpose less complicated and make current aspiration come true.

To produce the corporation eyesight and mission arrives on correct iPrice Group Sdn Bhd will be wide open on fresh placement since Jun 2024. Everyone who are considering filling this specific vacant, please take a part in this Jawatan Kosong Customer Support & Sales Specialist recruitment. If you will be one which might load requirements, you can try to see more info about Jawatan Kosong Customer Support & Sales Specialist below.

iPrice Group Sdn Bhd Recruitment April 2025

Jawatan Kosong Customer Support & Sales Specialist in Kuantan

ABOUT THE ROLE

We are looking for a dynamic and customer-focused Customer Support & Sales Specialist to join our team. In this role, you will play a crucial part in managing customer interactions, driving sales, and ensuring exceptional customer satisfaction. You will identify customer needs, provide accurate information, address complaints, and maintain comprehensive records of all customer interactions.

ABOUT CIRCULAR COMMERCE

Circular Commerce is on a mission to empower people in developing markets via access to affordable and quality technology.

Despite a decade of e-commerce in South-East Asia, 80% of electronics is still sold offline. E-Commerce in SEA is very complex with marketplaces, social, live, messengers and brand.com all being important parts of the mix. Offline shops remain a preferred destination with shopping malls offering air condition, convenience and many other entertainment options.

Circular Commerce is enabling brands to leverage on digital channels to curate a loyal audience and full-fill their needs via a full omni-channel presence – online and offline.

As a Customer Support and Sales Specialist, your focus will be to take ownership on managing customer’s inquiries, feedback & generate sales leads.

RESPONSIBILITIES

• Customer Engagement: Engage with customers via online chat, providing prompt and professional responses while fostering trust and maintaining positive relationships through clear and engaging communication.
• Customer Analysis: Evaluate and address customer needs, offering tailored solutions and recommendations.
• Sales Identification: Identify potential sales opportunities and drive sales by recommending appropriate products or services.
• Information Accuracy: Ensure the provision of accurate and comprehensive information by staying updated on products, company policies, and compliance standards.
• Issue Resolution: Address customer complaints promptly, propose solutions, and follow up to ensure customer satisfaction.
• Feedback Capture: Capture and record customer feedback and insights, documenting inquiries and the actions taken to improve products and services.
• Flexibility and Teamwork: Adapt to changing priorities and collaborate effectively with team members to meet business objectives.

REQUIREMENTS

• Language Proficiency: Must be fluent in English and Bahasa Malaysia, both written and spoken. Proficiency in Mandarin (written and spoken) is a plus.
• Availability: Willingness to work flexible hours, including day and night shifts, weekends, and public holidays.
• Adaptability: Ability to thrive in a fast-paced environment and adapt quickly to changes.
• Attention to Detail: Detail-oriented with strong common sense and self-motivation.
• Teamwork: Excellent team player who excels in a communicative, feedback-driven environment.

BENEFITS

• Comprehensive healthcare benefits (including outpatient, in-patient, dental & pharmaceutical benefits for you and your family)
• Additional well-being benefits, such as mental health coverage and corporate Classpass discounts
• Competitive commission structure based on incentive-driven results
• Additional Office perks including monthly lunch & team allowances
• EPF and SOCSO contributions for all full-time Malaysian employees

Job Type: Full-time

Pay: Up to RM3,000.00 per month

Schedule:

• Rotational shift

Application Question(s):

• Do you have any past experience in customer service?

Language:

• English (Preferred)

Expected Start Date: 08/26/2024

As one of the leading companies in Malaysia, iPrice Group Sdn Bhd opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. iPrice Group Sdn Bhd also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new skills and knowing through the company programs.

If You are interested to send an application for Jawatan Kosong Customer Support & Sales Specialist Kuantan Jun 2024 by iPrice Group Sdn Bhd, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Kuantan region from another company below.

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