Jawatan Kosong Customer Service Representative Csr Officer Melaka Golden Art Sofa Industries Sdn Bhd
Job Informations
Job Informations
Golden Art Sofa Industries Sdn Bhd Hiring Mei 2025 - Golden Art Sofa Industries Sdn Bhd present a chance to apply Jawatan Kosong Customer Service Representative CSR Officer, that will be placed in Melaka. You will definitely get a better potential customer along with less dangerous life in the future. Signing up for this enterprise makes a person able to meet the goal easier and create the aim come true.
To produce the company perspective and mission happens on right Golden Art Sofa Industries Sdn Bhd is actually open up for fresh placement seeing that November 2024. Everyone who are interested about filling up this specific vacant, you need to take a part in this Jawatan Kosong Customer Service Representative CSR Officer recruitment. If you will be the one which can certainly load qualifications, you can attempt to learn further information about Jawatan Kosong Customer Service Representative CSR Officer below.
GOLDEN ART SOFA INDUSTRIES SDN BHD
Location : 9712, Jalan PBR 14 Kawasan Perindustrian Bukit Rambai, Fasa 3, 75250, Malacca
JOB DESCRIPTION :
Respond to all customer inquiries via social media platforms such as Facebook, Instagram, TikTok, WhatsApp, and others, providing accurate information.
Address customer complaints promptly, offer appropriate solutions, and ensure complaints are resolved in a satisfactory manner.
Assist customers with post-sale issues such as delivery, returns, and questions regarding products or warranties.
Communicate with other departments such as marketing, sales, and delivery to obtain necessary information for resolving customer inquiries.
Monitor customer comments and reviews on social media platforms, take appropriate follow-up action, and provide feedback to management.
Keep records of all customer interactions, complaints, and resolutions, ensuring that data is updated for future reference.
Prepare regular reports on recurring issues or complaints and provide recommendations for improving customer service.
Support the marketing team by providing customer feedback on products and assist in promoting furniture on social media platforms.
Measure response times and customer satisfaction on social media platforms, and provide monthly performance reports to company management.
Ensure that all customer information and interactions through social media are recorded and updated in the company’s database.
Requirement :
Benefit :
**Interested applicants, please apply by submitting your updated resume or WhatsApp 012-6833604
Job Type: Full-time
Pay: From RM1,900.00 per month
Benefits:
Schedule:
Supplemental Pay:
Education:
Experience:
Language:
License/Certification:
Willingness to travel:
As one of the leading companies in Malaysia, Golden Art Sofa Industries Sdn Bhd opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Golden Art Sofa Industries Sdn Bhd also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowledge through the company programs.
If You are fascinated to send an application for Jawatan Kosong Customer Service Representative CSR Officer Melaka November 2024 by Golden Art Sofa Industries Sdn Bhd, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Melaka region from another company below.
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