Jawatan Kosong Customer Service Representative Csr Officer Melaka Golden Art Sofa Industries Sdn Bhd
Job Informations
Job Informations
Golden Art Sofa Industries Sdn Bhd Vacancies Mei 2025 - Golden Art Sofa Industries Sdn Bhd give away an opportunity to apply Jawatan Kosong Customer Service Representative CSR Officer, that will be placed in Melaka. You will receive a better potential customer as well as safer dwell later on. Becoming a member of this corporation makes anyone able to carry out the aim simpler in addition to aid the current dream be realized.
To help this organization vision and mission happens on legitimate Golden Art Sofa Industries Sdn Bhd is usually open on brand-new place as November 2024. All people who are interested answering this vacant, remember to engage in this Jawatan Kosong Customer Service Representative CSR Officer recruitment. If you will be one which may load requirements, you can try to see more info about Jawatan Kosong Customer Service Representative CSR Officer below.
GOLDEN ART SOFA INDUSTRIES SDN BHD
Location : 9712, Jalan PBR 14 Kawasan Perindustrian Bukit Rambai, Fasa 3, 75250, Malacca
JOB DESCRIPTION :
Respond to all customer inquiries via social media platforms such as Facebook, Instagram, TikTok, WhatsApp, and others, providing accurate information.
Address customer complaints promptly, offer appropriate solutions, and ensure complaints are resolved in a satisfactory manner.
Assist customers with post-sale issues such as delivery, returns, and questions regarding products or warranties.
Communicate with other departments such as marketing, sales, and delivery to obtain necessary information for resolving customer inquiries.
Monitor customer comments and reviews on social media platforms, take appropriate follow-up action, and provide feedback to management.
Keep records of all customer interactions, complaints, and resolutions, ensuring that data is updated for future reference.
Prepare regular reports on recurring issues or complaints and provide recommendations for improving customer service.
Support the marketing team by providing customer feedback on products and assist in promoting furniture on social media platforms.
Measure response times and customer satisfaction on social media platforms, and provide monthly performance reports to company management.
Ensure that all customer information and interactions through social media are recorded and updated in the company’s database.
Requirement :
Benefit :
**Interested applicants, please apply by submitting your updated resume or WhatsApp 012-6833604
Job Type: Full-time
Pay: From RM1,900.00 per month
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As one of the leading companies in Malaysia, Golden Art Sofa Industries Sdn Bhd opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Golden Art Sofa Industries Sdn Bhd also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new skills and knowledge through the company programs.
If You are interested to send an application for Jawatan Kosong Customer Service Representative CSR Officer Melaka November 2024 by Golden Art Sofa Industries Sdn Bhd, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Melaka region from another company below.
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