Astro Jobs Jun 2025 - Astro is looking for the applicant to fill Jawatan Kosong Officer, Broadband Operations & Customer Support, that will be placed in Bukit Jalil. You will definitely get a better potential customer as well as safer dwell later on. Becoming a member of this company makes a person can do the ones aim much easier as well as produce the desire becoming reality.

To produce the organization vision and mission comes on legitimate Astro can be started on fresh placement since Mac 2025. Everyone who are enthusiastic answering this specific vacant, you need to take a part in this Jawatan Kosong Officer, Broadband Operations & Customer Support recruitment. If you will be one that may load qualifications, you can try to see further info about Jawatan Kosong Officer, Broadband Operations & Customer Support below.

Astro Job Vacancies Jun 2025

Jawatan Kosong Officer, Broadband Operations & Customer Support in Bukit Jalil WHY JOIN US?

• We practice a vibrant & energetic office culture.
• We provide opportunities for career advancement within the company.
• Good performance is always rewarded accordingly.

“It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable.” JOB RESPONSIBILITIES: What you will do:

• Resolve vendor enquiry on trouble ticket, service request, relocation and complaint thru email from customer service
• Follow up with vendor on compliant until it solved.
• Required to manage complaint from customer and vendor
• Managing vendor database for nationwide
• Assisting vendor renewal on yearly
• Maintain central region vendor database in CRM, APRM, E-Scheduler and WFM
• Maintain Nationwide data base.
• Providing all the necessary support
• Conclusive and able to achieve the set result
• Required to assist achieve Installation TAT as required by management and conduct counselling to vendor if required
• Update campaign code, training material and whatever data related to vendor
• To continuously update and ensure the completeness, currency and accuracy of all the technical documentation on each system supported. The technical documents include the Operations Manuals, Systems Manual, backup recovery and access control strategies, operations procedures as well as keeping track of all the changes performed on the systems.

REQUIREMENTS: Who you are:

• Diploma in Electric and Electronic or related field with 1- 3 years of working experience in Pay TV operator.
• Thorough knowledge of CRM and WFM will be an advantage
• Knowledge in excel and word are required.
• Good understanding of the current Internet trends and technologies.
• Basic understanding of how to manage vendor
• Ability to work with minimal supervision.
• Ability to work with all levels of personnel from end users to senior management.
• Ability to communicate well technically, both oral and written form.
• Good analytical, logical and problem solving skills.
• Ability to deal with ambiguity.

As one of the leading companies in Malaysia, Astro opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Astro also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new experience and knowing through the company programs.

If You are interested to send an application for Jawatan Kosong Officer, Broadband Operations & Customer Support Bukit Jalil Mac 2025 by Astro, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Bukit Jalil region from another company below.

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