foodpanda Recruitment November 2026 - foodpanda needs a new official to fill Jawatan Kosong Regional Lead, Rider Compliance, that will be placed in Kuala Lumpur. You will definitely get a better chance as well as less dangerous life later on. Becoming a member of this enterprise makes a person can meet the purpose less complicated and make current aspiration come true.

To produce the corporation perspective and mission arrives on right foodpanda is usually open of brand-new place as Julai 2026. All people who are enthusiastic filling this specific vacant, remember to engage in this Jawatan Kosong Regional Lead, Rider Compliance recruitment. If you are one which might fill up qualifications, you can look at more info about Jawatan Kosong Regional Lead, Rider Compliance below.

foodpanda Job Vacancies November 2026

Jawatan Kosong Regional Lead, Rider Compliance in Kuala Lumpur Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

In this role, your core responsibility will be to safeguard our logistics operations by monitoring logistics-related cancellations, identifying vulnerabilities, and neutralizing all vectors of rider fraud.

If you have a sharp eye for anomalies, a background in risk management, and the drive to protect our platform's ecosystem from exploitation, this is the role for you!

What You Will Do

As the owner of Rider Compliance, you will develop frameworks, analyze data, and enforce strict Standard Operating Procedures (SOPs) to combat four main categories of fraud:

1. Order Cancellation & Delivery Fraud Mitigation

• Monitor & Reduce Cancellations: Investigate and curb fraudulent cancellation spikes

• Prevent Hijacking & Asset Loss: Build systems to track "Silent Pickups," redispatch loopholes, and Return Frauds (failure to return cancelled goods to darkstores or vendors).

• Audit Exploitations: Track and penalize riders exploiting safety policies

2. Technical & Location Fraud Detection

• App & Identity Integrity: Partner with tech teams to detect the use of unauthorized or modified applications, and prevent account sharing to ensure riders are only operating under their own verified profiles.

• Location Manipulation: Utilize tools and spatial data to detect location anomalies

• Account Misuse: Crack down on Account Sharing, Multiapping, and automated Shift Selling that damage fleet efficiency and customer experience.

3. Financial Abuse & Asset Protection

• Cash Collection Security: Manage Cash Runaway Risks and Rider Bad Debt. Enforce hard limits and track aging balances for unremitted COD funds

• Payout & Fee Manipulation: Audit and prevent manipulation of the rider payout structure

Qualifications

• 
  Experience: 3–5 years of experience in fraud investigations, risk management, compliance, or logistics operations (preferably in the gig economy or last-mile delivery).

• Technical & Analytical Skills: SQL and Excel are preferred. You must be able to query datasets to find hidden patterns.

• Investigative Mindset: Deep familiarity with fraud vectors (GPS spoofing, app cloning, social engineering). You know how to connect the dots between a spiked metric and human behavior.

• Cross-Functional Collaboration: Proven ability to work alongside Customer Service, Vendor Management, and Product teams to close system loopholes and enforce operational SOPs.

• Communication: Excellent ability to translate complex fraud rings and technical anomalies into clear, actionable reports for upper management.

Additional Information

• A dynamic and challenging work environment across the region
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• Working with international teams committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

As one of the leading companies in Malaysia, foodpanda opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. foodpanda also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new experience and erudition through the company programs.

If You are interested to send an application for Jawatan Kosong Regional Lead, Rider Compliance Kuala Lumpur Julai 2026 by foodpanda, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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