Jawatan Kosong Trust & Safety Associate Kuala Lumpur Accenture

Job Informations

Job Title : Trust & Safety Associate | Company : Accenture | Location : Kuala Lumpur | Pub Date : 17 Jun 2024

Accenture Careers Jun 2025 - Accenture invites a new employee to apply Jawatan Kosong Trust & Safety Associate, that will be placed in Kuala Lumpur. You will definitely get a better potential customer along with safer dwell sometime soon. Becoming a member of this company makes a people can carry out the purpose less complicated and make current aspiration come true.

To help the company eyesight and mission comes on correct Accenture is actually open of fresh placement since Jun 2024. All people who are interested about filling up this particular vacant, you need to take a part in this Jawatan Kosong Trust & Safety Associate recruitment. If you will be the one that can certainly load qualifications, you can look at more information about Jawatan Kosong Trust & Safety Associate below.

Accenture Recruitment Jun 2025

Jawatan Kosong Trust & Safety Associate in Kuala Lumpur

Role Description

Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.


Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.

You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the user may be exposed to flashing lights or contrasting light and dark patterns.

Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.

Role Details

  • Review, classify and/or remove content according to client guidelines, using specific tools and channels
  • Understand and remain updated on changing client policies and guidelines
  • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
  • Serve as an advocate for the user community
  • Participate in process improvement initiatives that improve quality and efficiency of work
  • Participate in continuous training programs and workgroup discussions for optimal development in the role
  • Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

Basic Qualifications/Skills Needed

  • Strong coping, emotional resilience, and stress-management skills
  • Excellent comprehension, communication
  • Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
  • Strong attention to detail
  • Comfort synthesizing and analyzing information from multiple streams
  • Strong critical thinking and decision-making skills
  • Deep familiarity and passion for the internet, internet platforms, and internet culture
  • High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported
  • Ability to work well individually and as part of a team
  • Ability to work differing rotations/shifts and non-standard work hours
  • Flexibility in meeting changing business needs in a fast-paced environment
  • Commitment to quality, efficiency, and effectiveness
  • Previous business process outsourcing, customer service, or content moderation experience is a plus

As one of the leading companies in Malaysia, Accenture opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Accenture also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowledge through the company programs.

If You are fascinated to send an application for Jawatan Kosong Trust & Safety Associate Kuala Lumpur Jun 2024 by Accenture, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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