Wings by Croske Resort Langkawi Careers Mei 2025 - Wings by Croske Resort Langkawi is looking for the best people to fill Jawatan Kosong Revenue & Reservation Manager, that will be placed in Kuah. You will definitely get a better chance along with safer dwell sometime soon. Joining to this business makes a person able to do the purpose less complicated and make current aspiration come true.

To help this corporation eyesight and mission arrives on right Wings by Croske Resort Langkawi is actually open of brand-new place since Ogos 2024. Everybody who are interested answering this particular vacant, please take a part in this Jawatan Kosong Revenue & Reservation Manager recruitment. If you are one that may fill up requirements, you can try to see more info about Jawatan Kosong Revenue & Reservation Manager below.

Wings by Croske Resort Langkawi Recruitment Mei 2025

Jawatan Kosong Revenue & Reservation Manager in Kuah

Job Title: Revenue and Reservation Manager

Location: Wings by Croske Resort Langkawi

Department: Revenue Management

Reports To: General Manager

Job Overview:

We are seeking a dynamic and experienced Revenue and Reservation Manager to join our team at Wings by Croske Resort Langkawi. This role is critical in driving revenue growth through strategic planning and effective management of the reservations team. The ideal candidate will have a strong background in revenue management, excellent analytical skills, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

Revenue Optimization:

Develop and implement strategies to optimize revenue across all channels, including direct bookings, OTAs, Siteminder, and group sales.

Monitor and adjust pricing strategies based on market conditions, competitive landscape, and demand forecasts.

Analyse booking patterns and trends to identify opportunities for revenue growth and recommend appropriate actions.

Collaborate with the sales and marketing teams to create promotional offers and packages that drive occupancy and revenue.

Reservations Management:

Oversee the reservations department, ensuring efficient and accurate processing of all bookings.

Train, develop, and manage a team of reservation agents to provide outstanding customer service and support.

Maintain and update the hotel’s room inventory in the property management system (PMS) to ensure availability and rate parity across all distribution channels.

Handle group bookings, ensuring all details are accurately recorded and communicated to relevant departments.

Forecasting and Reporting:

Prepare daily, weekly, and monthly revenue reports, analysing performance against budget and forecasts.

Use data and insights to make informed decisions and adjust strategies to maximize revenue.

Develop and maintain strong relationships with key stakeholders, including the front office, housekeeping, and food and beverage departments, to ensure alignment and collaboration.

Guest Satisfaction:

Ensure a seamless guest experience from reservation to check-out by coordinating with the front office and other departments.

Address and resolve guest complaints and issues related to reservations and bookings promptly and professionally.

Monitor guest feedback and reviews to identify areas for improvement and implement necessary changes.

Qualifications:

Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.

5 to 7 years of experience in revenue management, reservations, or a similar role within the hospitality industry.

Strong knowledge of revenue management systems and property management systems (PMS).

Excellent analytical skills and attention to detail.

Strong leadership and team management abilities.

Exceptional communication and interpersonal skills.

Ability to work in a fast-paced environment and manage multiple priorities.

How to Apply:

Interested candidates should submit their resume and cover letter to [email protected] with the subject line "Revenue and Reservation Manager Application. Please explain why you are a great fit for this role and highlight your relevant experience.

Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM7,000.00 per month

As one of the leading companies in Malaysia, Wings by Croske Resort Langkawi opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Wings by Croske Resort Langkawi also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new skills and erudition through the company programs.

If You are fascinated to submit an application for Jawatan Kosong Revenue & Reservation Manager Kuah Ogos 2024 by Wings by Croske Resort Langkawi, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Kuah region from another company below.

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