Serai Group Sdn Bhd Jobs November 2026 - Serai Group Sdn Bhd invites the best people to apply Jawatan Kosong Reservation Officer, that will be placed in Kota Kinabalu. You will definitely get a better prospect as well as safer dwell in the future. Signing up for this enterprise makes a people able to attain the ones aim much easier as well as produce the desire becoming reality.

To help the business perspective and mission comes on right Serai Group Sdn Bhd will be wide open of fresh placement as Jun 2024. Everyone who are considering filling this vacant, remember to engage in this Jawatan Kosong Reservation Officer recruitment. If you will be the one that can certainly fill up qualifications, you can look at further info about Jawatan Kosong Reservation Officer below.

Serai Group Sdn Bhd Jobs November 2026

We are seeking a dedicated and detail-oriented Reservation Staff member to join our team. The ideal candidate will be responsible for managing all aspects of guest reservations from our office, ensuring a seamless booking experience, and providing exceptional customer service. Occasional travel to Mantanani Island may be required for events or special occasions.

Key Responsibilities:

• Handle all incoming reservations through phone, email, and online booking systems.
• Provide accurate information regarding room availability, rates, and amenities.
• Process reservations efficiently and confirm all bookings with the appropriate details.
• Update and maintain reservation records, ensuring accuracy and completeness.
• Respond promptly to guest inquiries and special requests.
• Coordinate with other departments to ensure all guest requirements are met.
• Manage cancellations, modifications, and no-shows according to resort policies.
• Prepare and send reservation confirmations and follow-up communications.
• Maintain up-to-date knowledge of the resort’s facilities, services, and local attractions.
• Deliver exceptional customer service to enhance the guest experience.
• Occasionally travel to Mantanani Island for events or special functions as needed.

Qualifications:

• SPM/ Diploma/ Degree or equivalent; further education in hospitality is a plus.
• Prior experience in hotel reservations or a similar role preferred.
• Proficiency in reservation software and MS Office applications.
• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Ability to multitask and handle high-pressure situations effectively.
• Fluency in English; additional languages are an advantage.
• Flexibility to work in shifts, including weekends and holidays.
• Customer-focused attitude with a friendly and professional demeanor.
• Willingness to travel to Mantanani Island occasionally for events.

Job Type: Full-time

Pay: RM1,500.00 - RM2,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Rotational shift

Supplemental pay types:

• Overtime pay

As one of the leading companies in Malaysia, Serai Group Sdn Bhd offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Serai Group Sdn Bhd also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new experience and knowing through the company programs.

If You are interested to submit an application for Jawatan Kosong Reservation Officer Kota Kinabalu Jun 2024 by Serai Group Sdn Bhd, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Kota Kinabalu region from another company below.

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