Serai Group Sdn Bhd Recruitment September 2026 - Serai Group Sdn Bhd give away a chance to fill Jawatan Kosong Reservation Officer, that will be placed in Kota Kinabalu. You will definitely get a better potential customer as well as safer dwell later on. Becoming a member of this corporation makes anyone can reach the goal easier and create the aim come true.

To produce the corporation eyesight and mission happens on right Serai Group Sdn Bhd is actually open of brand-new place seeing that Jun 2024. Everybody who are considering answering this vacant, you need to take a part in this Jawatan Kosong Reservation Officer recruitment. If you will be the one that can certainly load qualifications, you can attempt to learn more info about Jawatan Kosong Reservation Officer below.

Serai Group Sdn Bhd Jobs September 2026

We are seeking a dedicated and detail-oriented Reservation Staff member to join our team. The ideal candidate will be responsible for managing all aspects of guest reservations from our office, ensuring a seamless booking experience, and providing exceptional customer service. Occasional travel to Mantanani Island may be required for events or special occasions.

Key Responsibilities:

• Handle all incoming reservations through phone, email, and online booking systems.
• Provide accurate information regarding room availability, rates, and amenities.
• Process reservations efficiently and confirm all bookings with the appropriate details.
• Update and maintain reservation records, ensuring accuracy and completeness.
• Respond promptly to guest inquiries and special requests.
• Coordinate with other departments to ensure all guest requirements are met.
• Manage cancellations, modifications, and no-shows according to resort policies.
• Prepare and send reservation confirmations and follow-up communications.
• Maintain up-to-date knowledge of the resort’s facilities, services, and local attractions.
• Deliver exceptional customer service to enhance the guest experience.
• Occasionally travel to Mantanani Island for events or special functions as needed.

Qualifications:

• SPM/ Diploma/ Degree or equivalent; further education in hospitality is a plus.
• Prior experience in hotel reservations or a similar role preferred.
• Proficiency in reservation software and MS Office applications.
• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Ability to multitask and handle high-pressure situations effectively.
• Fluency in English; additional languages are an advantage.
• Flexibility to work in shifts, including weekends and holidays.
• Customer-focused attitude with a friendly and professional demeanor.
• Willingness to travel to Mantanani Island occasionally for events.

Job Type: Full-time

Pay: RM1,500.00 - RM2,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Rotational shift

Supplemental pay types:

• Overtime pay

As one of the leading companies in Malaysia, Serai Group Sdn Bhd opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Serai Group Sdn Bhd also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new experience and erudition through the company programs.

If You are interested to submit an application for Jawatan Kosong Reservation Officer Kota Kinabalu Jun 2024 by Serai Group Sdn Bhd, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Kota Kinabalu region from another company below.

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