Teleperformance Hiring Mei 2025 - Teleperformance requires a new official to fill Jawatan Kosong Technical Account Manager, that will be placed in Bayan Lepas. You will receive a better prospect along with less dangerous life in the future. Joining to this enterprise makes a people can carry out the ones aim much easier as well as produce the desire becoming reality.

To produce the organization eyesight and mission happens on correct Teleperformance is usually open of brand-new place since Januari 2025. Everyone who are interested about staffing this specific vacant, you need to take a part in this Jawatan Kosong Technical Account Manager recruitment. If you are one that might load requirements, you can attempt to learn more info about Jawatan Kosong Technical Account Manager below.

Teleperformance Job Vacancies Mei 2025

Jawatan Kosong Technical Account Manager in Bayan Lepas Overview: INTERNAL - Technical Account Manager Qualifications: Minimum Skills to Hire:

• A Bachelor's degree in any IT related course
• BPO industry background with Experience in technical support and sales
• Good technical knowledge across PC, servers, network and voice solutions
• Excellent communication and interpersonal skills
• Excellent Internal Stakeholders and Client Management Skills
• Excellent People Management Skills
• Good critical thinking and problem-solving skills
• Excellent technology skills
• Preferably with Project Management training and experience

• Based in Livingston, Penang

Responsibilities: Manage Client Relationship

• Evaluating and support technical requirements definitions for new projects
• Unique point of contact between the customer and TP (IT)
• Keep continuous contact and communication with the Operations and Clients

Provide Right Tools to Ops

• Providing reports to developers and stakeholders on product performance.
• Identify solutions to reduce support costs.
• Analyze customers’ needs and suggest upgrades or additional features to meet their requirements.
• Empower operations team by educating them with TP IT processes and procedures

Service Level Management

• Define scope of IT services, costs, timeliness, hours of operation, recovery aspects, and service levels.
• Lead the follow-up with the client technical team.

Incident Management

• Communicate disruptions and restoring services protocols.
• Case identification and recurring technical problems out of time.
• Follow up and manage the activities required to assist in solving IT outages

Troubleshooting Management

• Communicate functional knowledge and digital skills to use the client's technological tools.
• Collaborate with different IT groups to resolve technical issues experienced by Operations Team.

As one of the leading companies in Malaysia, Teleperformance opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Teleperformance also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new skills and knowledge through the company programs.

If You are interested to send an application for Jawatan Kosong Technical Account Manager Bayan Lepas Januari 2025 by Teleperformance, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Bayan Lepas region from another company below.

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