Teleperformance Hiring April 2025 - Teleperformance present a chance to apply Jawatan Kosong Technical Account Manager, that will be placed in Bayan Lepas. You will receive a better prospect as well as safer dwell sometime soon. Becoming a member of this business makes a person able to reach the ones aim much easier as well as produce the desire becoming reality.

To produce this business eyesight along with mission come on right Teleperformance can be open up for brand-new place as Januari 2025. All people who are considering about filling up this specific vacant, you need to take a part in this Jawatan Kosong Technical Account Manager recruitment. If you will be the one that might fill up qualifications, you can attempt to learn further info about Jawatan Kosong Technical Account Manager below.

Teleperformance Jobs April 2025

Jawatan Kosong Technical Account Manager in Bayan Lepas Overview: INTERNAL - Technical Account Manager Qualifications: Minimum Skills to Hire:

• A Bachelor's degree in any IT related course
• BPO industry background with Experience in technical support and sales
• Good technical knowledge across PC, servers, network and voice solutions
• Excellent communication and interpersonal skills
• Excellent Internal Stakeholders and Client Management Skills
• Excellent People Management Skills
• Good critical thinking and problem-solving skills
• Excellent technology skills
• Preferably with Project Management training and experience

• Based in Livingston, Penang

Responsibilities: Manage Client Relationship

• Evaluating and support technical requirements definitions for new projects
• Unique point of contact between the customer and TP (IT)
• Keep continuous contact and communication with the Operations and Clients

Provide Right Tools to Ops

• Providing reports to developers and stakeholders on product performance.
• Identify solutions to reduce support costs.
• Analyze customers’ needs and suggest upgrades or additional features to meet their requirements.
• Empower operations team by educating them with TP IT processes and procedures

Service Level Management

• Define scope of IT services, costs, timeliness, hours of operation, recovery aspects, and service levels.
• Lead the follow-up with the client technical team.

Incident Management

• Communicate disruptions and restoring services protocols.
• Case identification and recurring technical problems out of time.
• Follow up and manage the activities required to assist in solving IT outages

Troubleshooting Management

• Communicate functional knowledge and digital skills to use the client's technological tools.
• Collaborate with different IT groups to resolve technical issues experienced by Operations Team.

As one of the leading companies in Malaysia, Teleperformance offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Teleperformance also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new experience and erudition through the company programs.

If You are interested to submit an application for Jawatan Kosong Technical Account Manager Bayan Lepas Januari 2025 by Teleperformance, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Bayan Lepas region from another company below.

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