Tentacle Technologies Sdn Bhd Recruitment Jun 2025 - Tentacle Technologies Sdn Bhd requires the candidates to fill Jawatan Kosong IT Service Desk Analyst, that will be placed in George Town. You will definitely get a better chance along with safer dwell sometime soon. Becoming a member of this enterprise makes anyone able to meet the purpose less complicated and make current aspiration come true.

To help this company vision and mission comes on legitimate Tentacle Technologies Sdn Bhd is usually started on fresh placement seeing that November 2024. Everybody who are interested about staffing this vacant, make sure you take part in this kind of Jawatan Kosong IT Service Desk Analyst recruitment. If you will be one that might fill up qualifications, you can attempt to learn more information about Jawatan Kosong IT Service Desk Analyst below.

Tentacle Technologies Sdn Bhd Job Vacancies Jun 2025

Jawatan Kosong IT Service Desk Analyst in George Town

• Employment: Yearly Renewable Contract
• Salary Range: RM3500 - RM4500
• Shift timing: 6am-6pm (6AM-3PM, or 9AM-6PM)

Primary skills:

• To provide technical assistance to users through phone, emails of fax
• To provide 1st level support and troubleshooting.
• To log problems onto HPSM.
• To ensure continuous improvement to the job function
• To submit daily, weekly and monthly helpdesk report to team leader
• To work within Team in a pressurized working environment
• To continually demonstrate excellent inter- personal and telephone communication skills.
• To handle all contacts with openness, honesty and respect
• To act as single point of contact It related problems and queries,
• To maintain customer focus in all areas at all times.
• To ensure there is an emphasis on quality and continuous improvement within your job function.
• To carry out any other duties as and when assigned by the management.

Qualification:

• Knowledge of Lotus Notes mail, MS Outlook
• At Least 1 year of experience in a Customer Service environment
• Excellent command of spoken and written English
• Excellent communication and interpersonal skills
• Applicants should be Malaysian citizens
• Ability to grasp new technical concepts quickly.
• Ability to identify and distinguish between hardware, software, network and server problems

Competencies:

• Good Working knowledge of Microsoft Office (Word, Excel, SharePoint) and Snow Ticketing Tools.
• Understand the Security requirements necessary to perform ID administration tasks
• Good written and verbal communication skills.
• Good interpersonal skills and customer service skills.
• Ability to work with a team and a good team player.
• Highly self-motivated and directed.

Job Types: Full-time, Contract

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

• Health insurance

Schedule:

• Monday to Friday

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• IT support: 1 year (Required)

Language:

• English (Required)

As one of the leading companies in Malaysia, Tentacle Technologies Sdn Bhd opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Tentacle Technologies Sdn Bhd also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new experience and knowledge through the company programs.

If You are interested to send an application for Jawatan Kosong IT Service Desk Analyst George Town November 2024 by Tentacle Technologies Sdn Bhd, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in George Town region from another company below.

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