IT Consulting Company Hiring Mei 2025 - IT Consulting Company needs the candidates to apply Jawatan Kosong Social Media Chat Support - Mandarin Speaker - Shift Based, that will be placed in Kuala Lumpur. You will receive a better chance as well as safer dwell in the future. Signing up for this enterprise makes a person can reach the purpose less complicated and make current aspiration come true.

To help the company eyesight and mission comes on legitimate IT Consulting Company can be open on fresh placement since Julai 2024. All people who are considering answering this vacant, make sure you take part in this kind of Jawatan Kosong Social Media Chat Support - Mandarin Speaker - Shift Based recruitment. If you will be one which can certainly fill up qualifications, you can try to see further info about Jawatan Kosong Social Media Chat Support - Mandarin Speaker - Shift Based below.

IT Consulting Company Jobs Mei 2025

Jawatan Kosong Social Media Chat Support - Mandarin Speaker - Shift Based in Kuala Lumpur

Duties:

• Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism.
• Understanding customer needs: You will need to understand the unique needs of our customers and provide tailored solutions to their problems. You will be expected to anticipate customer needs and proactively offer solutions.
• Improving customer experience: You will work closely with other teams to improve the overall customer experience, identifying pain points and developing strategies to address them. You will be responsible for implementing changes to improve customer satisfaction and loyalty.
• Ensuring customer satisfaction: You will be responsible for measuring customer satisfaction and ensuring that our customers are happy with our products and services. You will be expected to analyze customer feedback and use it to improve our offerings.

Requirements:

• Education: A diploma holder or higher is preferred.
• Able to speak in Mandarin
• Minimum of 1 year relevance working experience in a voice channel in customer service.
• Must have worked in a Telco industry
• Communication skills: Excellent verbal and written communication skills are essential for a customer service representative.
• Customer service skills: A friendly and patient demeanor is required, along with strong problem-solving skills to assist customers in resolving issues
• Able to work on shift

Job Type: Permanent

Pay: RM3,500.00 - RM4,500.00 per month

Schedule:

• Monday to Friday
• Rotational shift
• Weekend jobs

Application Question(s):

• Notice Period

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Mandarin (Preferred)

As one of the leading companies in Malaysia, IT Consulting Company opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. IT Consulting Company also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new skills and knowledge through the company programs.

If You are fascinated to send an application for Jawatan Kosong Social Media Chat Support - Mandarin Speaker - Shift Based Kuala Lumpur Julai 2024 by IT Consulting Company, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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