NexRoar Services Sdn Bhd Hiring November 2026 - NexRoar Services Sdn Bhd is looking for the applicant to fill Jawatan Kosong Sales Operations Administrator, that will be placed in Petaling Jaya. You will definitely get a better chance along with less dangerous life later on. Signing up for this firm makes a person able to do the purpose less complicated and make current aspiration come true.

To produce this corporation vision and mission arrives on right NexRoar Services Sdn Bhd can be open on brand-new place seeing that Oktober 2026. Everyone who are enthusiastic about filling up this particular vacant, make sure you take part in this kind of Jawatan Kosong Sales Operations Administrator recruitment. If you are one which might load requirements, you can look at more info about Jawatan Kosong Sales Operations Administrator below.

NexRoar Services Sdn Bhd Job Vacancies November 2026

Key Responsibilities * Develop and maintain strong, long-term relationships with existing APAC customers, manage their existing needs and drive SQL (Sales Qualified Leads) to our Business Development Managers to support expansion of our house accounts

• Provide cover for other regional accounts when required due to sickness or annual leave
• Act as the first line of contact for clients, ensuring seamless communication and timely resolution of issues
• Conduct regular check-ins with clients to understand their needs, challenges, and opportunities, and schedule Customer Success Reviews to ensure ongoing satisfaction and alignment
• Manage client renewals in a timely manner to ensure continuity of support and maintenance and prevent slippage
• Identify and act on opportunities for upselling or cross-selling products and services that align with our clients needs
• Collaborate with Finance and the Client Account Team to ensure smooth onboarding of new clients and expansion of business with existing clients
• Regularly report on client satisfaction, retention, and overall relationship health across the APAC region, providing consolidated reporting to the Global Sales Manager. Contribute to global reporting as required during cross-regional cover periods
• Log all Client interactions in SFDC (Salesforce.com)
• Analyse client data and trends to develop actionable insights that improve service and client engagement
• Work closely with the sales, marketing, and support teams to ensure alignment in client strategy and service delivery
• Provide internal feedback based on client insights to help shape products, services, and processes
• Provide ad hoc sales support to the Global Sales Manager and CEO as requiredKey Skills * Experience: Proven experience (3+ years) in client relationship management, sales support, ideally in IT, Data Security or Cyber Security. Experience managing accounts across multiple regions or territories is highly desirable
• Strong Communication: Excellent written and verbal communication skills with the ability to build rapport and trust with clients
• Problem Solving: Strong analytical and problem-solving skills, with the ability to address and resolve customer concerns effectively
• Client-Oriented: A client-centric mindset with a focus on delivering exceptional service and experience
• CRM Software: Proficiency with CRM platforms (e.g., Salesforce, HubSpot, etc.) and Microsoft Office SuitePersonal Specification * Previous experience in IT, Data Security or Cyber Security
• Knowledge of client service best practices and industry trends
• Strong negotiation and conflict resolution skills

Pay: RM5,000.00 - RM6,500.00 per month

Work Location: Hybrid remote in Petaling Jaya

As one of the leading companies in Malaysia, NexRoar Services Sdn Bhd offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. NexRoar Services Sdn Bhd also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new experience and knowledge through the company programs.

If You are fascinated to send an application for Jawatan Kosong Sales Operations Administrator Petaling Jaya Oktober 2026 by NexRoar Services Sdn Bhd, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Petaling Jaya region from another company below.

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