TANJUNG FOOD HUB Recruitment April 2025 - TANJUNG FOOD HUB is looking for a new official to apply Jawatan Kosong Front of House Supervisor, that will be placed in Labuan. You will receive a better prospect along with less dangerous life later on. Becoming a member of this corporation makes a people able to attain the goal simpler in addition to support the current dream be realized.

To produce this business vision along with mission come on legitimate TANJUNG FOOD HUB will be wide open on fresh placement as Disember 2024. Everyone who are enthusiastic about staffing this vacant, make sure you take part in this kind of Jawatan Kosong Front of House Supervisor recruitment. If you will be one which may fill up qualifications, you can attempt to learn more information about Jawatan Kosong Front of House Supervisor below.

TANJUNG FOOD HUB Job Vacancies April 2025

Jawatan Kosong Front of House Supervisor in Labuan

Key Responsibilities:

1. Team Management:

• Supervise and coordinate daily operations of the FOH team.
• Schedule shifts and assign tasks to service staff.
• Train and mentor FOH staff, ensuring they meet service and operational standards.
• Monitor staff performance and provide constructive feedback.

2. Customer Service:

• Ensure excellent customer service by overseeing the entire dining experience.
• Address and resolve customer complaints or issues in a professional manner.
• Build relationships with regular customers to encourage repeat business.
• Assist customers with special requests or accommodations.

3. Operational Oversight:

• Ensure that all areas of the FOH (dining area, cashier station, barista counter, etc.) are clean, organized, and fully stocked.
• Oversee the smooth operation of the scan-to-order system and robot waiters.
• Perform routine checks to ensure proper functioning of all FOH equipment, including robotic servers.

4. Financial Management:

• Oversee daily cash handling, cashier operations, and shift reports.
• Assist the Restaurant Manager in managing the FOH budget, controlling costs, and reducing wastage.
• Monitor sales trends and recommend strategies to improve revenue.

5. Staff Development:

• Assist in onboarding and training new hires on FOH procedures and expectations.
• Guide senior service attendants in learning robot maintenance and system operations.
• Foster a positive and collaborative work environment among FOH staff.

6. Compliance and Safety:

• Ensure all FOH staff comply with food safety, hygiene, and workplace safety standards.
• Conduct regular checks to ensure the dining area complies with regulations.
• Report any incidents or maintenance issues to the relevant departments.

7. Reporting and Communication:

• Act as a liaison between FOH staff and management.
• Provide regular updates to the Restaurant Manager on FOH performance, challenges, and areas for improvement.
• Maintain records of customer feedback, sales, and staff performance for management review.

8. Operational Support:

• Step into operational roles when needed, including barista duties, cashiering, or assisting with cleaning tasks.
• Ensure robot waiters are charged, maintained, and operating effectively.

Required Skills and Attributes:

• Leadership and team management skills.
• Strong interpersonal and communication skills.
• Problem-solving abilities and quick decision-making.
• Knowledge of hospitality technology (e.g., scan-to-order systems, POS systems, robot operations).
• Customer-focused mindset with a keen eye for detail.

Minimum Education Level:

• High School Diploma (SPM) or equivalent is generally sufficient, provided the candidate has relevant work experience in hospitality or customer service.

Preferred Education Level:

• Diploma or Certificate in a relevant field such as:
• Hospitality Management
• Food and Beverage Management
• Business Administration
• Customer Service

Other Considerations:

• Experience Over Education: For FOH Supervisors, hands-on experience in hospitality or food service. Candidates with 3-5 years of experience in similar roles, such as Senior Service Attendant or Service Coordinator or even Restaurant Manager.
• Soft Skills: Strong leadership, communication, and problem-solving skills are essential and can sometimes compensate for a lack of higher education.
• Certifications (Optional):
• Basic food handling certification (required by law in many regions).
• Customer service or leadership training certifications.

Job Types: Full-time, Permanent

Pay: RM1,900.00 per month

Benefits:

• Additional leave
• Free parking
• Meal provided
• Opportunities for promotion
• Parental leave

Schedule:

• Evening shift

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus

Application Deadline: 12/31/2024

As one of the leading companies in Malaysia, TANJUNG FOOD HUB opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. TANJUNG FOOD HUB also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new skills and knowledge through the company programs.

If You are interested to send an application for Jawatan Kosong Front of House Supervisor Labuan Disember 2024 by TANJUNG FOOD HUB, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Labuan region from another company below.

Related Jobs