Odaseva Vacancies April 2025 - Odaseva requires a new employee to apply Jawatan Kosong Shared Center Manager, that will be placed in Kuala Lumpur. You will receive a better chance along with safer dwell sometime soon. Signing up for this company makes anyone able to do the ones aim much easier as well as produce the desire becoming reality.

To help the business vision along with mission come on right Odaseva can be started on brand-new place since Ogos 2024. Everyone who are interested filling this specific vacant, please take a part in this Jawatan Kosong Shared Center Manager recruitment. If you will be the one that can certainly load qualifications, you can try to see further info about Jawatan Kosong Shared Center Manager below.

Odaseva Jobs April 2025

Jawatan Kosong Shared Center Manager in Kuala Lumpur

Your Role: Odaseva is looking for a Shared Center Manager to provide top-notch support and deliver high-quality services, enabling seamless operations across the organisation, while upholding Odaseva's commitment to excellence and customer satisfaction.

Your responsibilities will include:

• Strategic Planning: Collaborating with stakeholders to define project scope, objectives, timelines, and deliverables. Developing project plans that align with organisational goals and priorities.
• Leadership & Coordination: Assembling and leading cross-functional project teams, ensuring effective communication, collaboration, and task delegation.
• Execution & Monitoring: Overseeing project execution, tracking progress against milestones, identifying and mitigating risks, whilst ensuring timely completion.
• Communication & Reporting: Providing regular updates to stakeholders, highlighting project status, achievements, and any challenges encountered.
• Post-Implementation Transition: Transitioning completed projects into operational phases, establishing clear operational processes, procedures, and responsibilities.
• Performance Monitoring: Developing and tracking key performance indicators (KPIs) to measure operational efficiency, effectiveness, and adherence to service level agreements (SLAs).
• Continuous Improvement: Identifying opportunities for process optimisation, implementing improvements, and driving innovation to enhance service quality and cost-effectiveness.
• Reporting & Analysis: Generating comprehensive reports on operational performance, identifying trends, and providing data-driven insights for decision-making.
• Process Efficiency: Executing operational tasks (described in Standard Operating procedures) accurately and efficiently, contributing to streamlined workflows and increased productivity across multiple business units.
• Documentation Management: Maintaining meticulous records and ensuring proper documentation is in place, enabling easy access to information and fostering transparency within the organisation.
• Responsiveness: Providing prompt and accurate responses to inquiries related to Shared Center activities, ensuring effective communication and customer satisfaction.
• Service Level Compliance: Monitoring and tracking service level agreements (SLAs), ensuring adherence to established standards and delivering services within the agreed-upon timelines. Updating activity tracking tools like Case management solution to contribute to up-to-date and accurate reporting.
• Collaboration: Actively participating in cross-functional initiatives, fostering collaboration and contributing to the optimisation of Shared Center processes. Eager to help and provide quality service to the teams.

You will bring:

• 12+ years of working experience, preferably in a shared service center or similar operational environment.
• Excellent communication skills in English, both written and verbal, enabling effective interactions with stakeholders at all levels.
• Strong problem-solving and analytical abilities, with a proactive approach to identifying and resolving issues.
• Demonstrated ability to work well in a team-oriented environment, collaborating with colleagues to achieve shared goals.
• Keen attention to detail and accuracy, ensuring the delivery of high-quality services and adherence to established standards.
• Full professional proficiency in English.

As one of the leading companies in Malaysia, Odaseva opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Odaseva also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new experience and knowledge through the company programs.

If You are fascinated to submit an application for Jawatan Kosong Shared Center Manager Kuala Lumpur Ogos 2024 by Odaseva, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

Related Jobs