Lenovo Recruitment Julai 2026 - Lenovo is looking for the candidates to apply Jawatan Kosong Service Desk Intern 6 - 12 months - Cantonese Speaking, that will be placed in Kuala Lumpur. You will definitely get a better chance along with safer dwell later on. Becoming a member of this firm makes a person can do the objective simpler in addition to support the current dream be realized.

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Lenovo Job Vacancies Julai 2026

Jawatan Kosong Service Desk Intern 6 - 12 months - Cantonese Speaking in Kuala Lumpur

General Information

Req # WD00097081 Career area: Information Technology Country/Region: Malaysia State: Wilayah Persekutuan Kuala Lumpur City: Kuala Lumpur Date: Friday, July 17, 2026 Working time: Full-time Additional Locations:

• Malaysia

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Responsibilities:

• Assist the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing systems.
• Log and manage incidents and service requests in the ITSM tool (e.g., ServiceNow, BMC Remedy).
• Perform initial diagnosis and attempt to resolve issues related to:
• Password resets and account access
• Email and collaboration tools
• Operating system and basic hardware troubleshooting
• Network connectivity (Wi-Fi, VPN)
• Standard applications (e.g., Microsoft Office, browsers)
• Escalate unresolved issues to L2/L3 support or relevant teams, following defined SLAs.
• Monitor open tickets and ensure timely follow-up and closure.
• Maintain detailed and accurate documentation of user interactions and solutions provided.
• Provide status updates and communication to users on ticket progress.
• Follow knowledge base articles and standard operating procedures (SOPs) to ensure consistency.
• Participate in shift rotations (if applicable), including weekends and holidays as required.

Qualifications:

• Undergraduates of Degree in Computer Science, Information Technology, or related field.
• Minimal experience in an IT support/ service desk role.
• Basic understanding of IT systems and troubleshooting techniques.
• Familiarity with ITIL practices is an advantage.
• Good interpersonal and communication skills.
• Strong problem-solving and analytical abilities.
• Customer-oriented with a service mindset.
• Ability to work in a fast-paced, team-oriented environment.
• Proficient in English, Mandarin, Cantonese (spoken and written); other languages are a plus.

Notes:

Internship and Employment Opportunity

• The Company offers internship placements ranging from six (6) to twelve (12) months. This program is primarily intended for students whose academic program designates the final semester for internship and permits an extension of the internship period, subject to approval by the respective university.
• Prior to application, applicants are advised to ensure that any required extension of the internship duration is approved by their university in accordance with its applicable policies and procedures.
• Upon satisfactory completion of the internship, candidates may be considered for full-time employment opportunities, subject to the Company’s recruitment policies and business requirements. In such cases, eligible candidates may transition directly into employment without the need to resume academic study, in accordance with their academic program structure.

#LPS Additional Locations:

• Malaysia

• Malaysia

As one of the leading companies in Malaysia, Lenovo offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Lenovo also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new skills and knowledge through the company programs.

If You are fascinated to send an application for Jawatan Kosong Service Desk Intern 6 - 12 months - Cantonese Speaking Kuala Lumpur Julai 2026 by Lenovo, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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