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To help this corporation eyesight and mission happens on legitimate Marriott International, Inc is usually open of fresh placement since Januari 2026. All people who are enthusiastic about staffing this specific vacant, remember to engage in this Jawatan Kosong Reservations Sales Supervisor recruitment. If you are one that may load qualifications, you can attempt to learn more info about Jawatan Kosong Reservations Sales Supervisor below.

Marriott International, Inc Recruitment Julai 2026

Jawatan Kosong Reservations Sales Supervisor in Kuala Lumpur

We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence.

As we continue our rapid expansion, we are seeking talented individuals to join our team as Customer Service Representatives, playing a crucial role in maintaining the integrity of our E-commerce platform while delivering high-quality customer support and operational excellence.

Position

Customer Service Representative (English & Malay, Work in Office)

Location

Office – Bangsar, Kuala Lumpur

Job Description

• Support AI model training through annotation and customer interaction insights.

• Analyze logs and user feedback using data-driven methodologies to improve coverage, resolution rates, and overall customer satisfaction.

• Recommend and monitor key performance indicators (KPIs) and evaluation metrics for customer service processes and AI-powered products.

• Prepare detailed reports and provide actionable insights based on analysis findings.

• Review, update, and maintain the knowledge base for chatbots and the customer service center.

• Perform other ad hoc tasks as assigned by management.

Job Requirements

• Educational Background: Diploma and above in any field. SPM graduates are also welcome to apply.

• Experience: Minimum 6 months of experience in call center customer service / AI / chatbot training is preferred. Candidates without relevant experience but with a strong willingness to learn are encouraged to apply.

• Language Skills: Excellent communication skills in English and Malay (written, verbal, and listening).

• Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) for documentation, reporting, and data analysis.

• Customer-oriented mindset with good interpersonal skills; willing to learn and a team player.

• Ability to work in a fast-paced environment and perform under pressure.

• Strong attention to detail to ensure accuracy and compliance with platform governance standards.

Job Type

Full-time, rotational shift, 5 days a week

Benefits

• EPF, SOCSO

• Birthday Leave

• Annual Leave, Maternity Leave, Parental Leave, etc.

• Opportunities for promotion

• Professional development

Expected Start Date

Immediately

Know more about us at:

Glassdoor: https://www.glassdoor.com/Reviews/SummitNext-Technologies-Reviews-E7227743.htm
Instagram: https://www.instagram.com/summitnexttechnologies
LinkedIn: https://www.linkedin.com/company/summitnext-technologies/
Website: https://summitnext.my/

As one of the leading companies in Malaysia, Marriott International, Inc opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Marriott International, Inc also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new experience and knowledge through the company programs.

If You are fascinated to submit an application for Jawatan Kosong Reservations Sales Supervisor Kuala Lumpur Januari 2026 by Marriott International, Inc, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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