SWIFT Financial Messaging Services Hiring Mei 2025 - SWIFT Financial Messaging Services invites the applicant to fill Jawatan Kosong IT Operations Specialist, that will be placed in Kuala Lumpur. You will receive a better prospect along with safer dwell in the future. Becoming a member of this business makes a people able to reach the purpose less complicated and make current aspiration come true.
To help this corporation vision and mission happens on legitimate SWIFT Financial Messaging Services will be wide open of fresh placement seeing that September 2024. Everybody who are enthusiastic about staffing this vacant, please take a part in this Jawatan Kosong IT Operations Specialist recruitment. If you are one which might fill up qualifications, you can look at further information about Jawatan Kosong IT Operations Specialist below.
SWIFT Financial Messaging Services Jobs Mei 2025
Jawatan Kosong IT Operations Specialist in Kuala Lumpur
About the Role In line with Division objectives and under instructions/guidance of a technical lead or manager, to provide technical support/administration of moderately complex systems/databases/ applications for internal or external customers ensuring high reliability and integration with other projects. What to expect?
- Required to work on 24/7 rotational basis shifts.
- Perform monitoring and first line recovery which including Infrastructure, Application, URL, Database, Network services. Reacts on the alerts received on various monitoring tools, escalate these incidents according to Swift escalation procedures. Document adequately incidents in ticketing system and follow-up until closure.
- With Data Center administration/management background. May include CCTV monitoring, alarm handling, H/W installation, cabling and liaise with vendors on maintenance activities.
- Basic knowledge in identity and access management and execute audit control activities.
- Resolve problem management issues regarding system/operations by identifying corrective measures/ improvements. May include installations, set-ups, error message, online transactions, system/application status, operational procedures in accordance with the service level agreement.
- Interact with network services, software systems engineering and /or applications development in order to restore availability of services and/or identify root cause of problems.
- Ensure user satisfaction by providing preventive maintenance, troubleshooting and problem resolution services
- May participate in the planning and implementation of system/network projects/enhancements, ensuring adherence to documented processes and procedures and risk mitigation efforts.
- May automate administrative tasks to improve the monitoring of applications ensuring effectiveness in line with customer needs and departmental policies
- May participate and organize environment testing and installations/upgrades. Maintain records of deployment and identify problems.
- Manage and coordinate the problem and change management processes including coordination of the teams products/projects such as schedules, release planning and release management costs and the coordination of the change management process flow.
- Validate newly created cases and change requests for accuracy and completeness and forward to appropriate person(s) depending on the product.
- Review moderately complex problem situations and participate in the identification of opportunities for improvement to processes, procedures or tools.
- Acquire, develop and maintain technical and product knowledge in pursuance of the above objectives.
- Periodically work on documentation. Review and identify preventive measures/improvements to processes, procedures, knowledgebase or tools and implement these as required.
What will make you successful?
- Bachelor degree in IT, Computer Science, Software Engineering or equivalent.
- 3 - 4 years of experience in a similar position (IT Operations, IT Infrastructure) in the same area.
- Knowledge in these monitoring tools are assets: OASIS, Network Node Manager (NNMi), SCOM, SPLUNK, Watchdog.
- Knowledge in ticketing and collaboration tools, ServiceNow, Salesforce, Jira and Confluence.
- Basic knowledge in any of these: Networking, SAP, Active Directory, Powershell scripting, SQL, UNIX, Linux, VWware, MS Excel Macro, NetBackup, Oracle (or other DB platform), SharePoint, OASIS, Kibana.
- Knowledge and understanding of DevOps and SRE are considered as an asset: Data visualization, Machine Learning, Anomaly detection, Query language, Python 3, CI/CD, Testing Automation, Scripting languages including Bash.
- ITIL certification would be a plus point.
- Detail oriented in the execution of procedures.
- Strong communication skills to operate in a multi-cultural and multi-regional team.
- Good Team player, who shares problems and solutions, pro-actively offers to help others.
- Good business relationship skills, ability to build professional partnerships with end users and with other team members.
- Strong focus on operational excellence and on continuous improvement.
- Interested in developing self by learning brand new technologies and/or deepening his/her understanding of them.
You may want to reach out to the recruiter for more information via LinkedIn; Victor Ooi , Senior Talent Acquisition.
What we offer We put you in control of career We give you a competitive package We help you perform at your best We help you make a difference We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, or veteran/military status.
As one of the leading companies in Malaysia, SWIFT Financial Messaging Services opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. SWIFT Financial Messaging Services also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new skills and erudition through the company programs.
If You are interested to submit an application for Jawatan Kosong IT Operations Specialist Kuala Lumpur September 2024 by SWIFT Financial Messaging Services, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Kuala Lumpur region from another company below.
