RHB Banking Group Vacancies April 2025 - RHB Banking Group needs the applicant to apply Jawatan Kosong Senior Specialist, Operations Excellence, that will be placed in Kuala Lumpur. You will receive a better potential customer along with less dangerous life sometime soon. Joining to this business makes anyone can meet the aim simpler in supplementary to aid the current dream be realized.
To help the company perspective and mission comes on legitimate RHB Banking Group is actually started on brand-new place since Ogos 2024. Everyone who are interested answering this particular vacant, please take a part in this Jawatan Kosong Senior Specialist, Operations Excellence recruitment. If you will be one that may load qualifications, you can look at more info about Jawatan Kosong Senior Specialist, Operations Excellence below.
RHB Banking Group Jobs April 2025
Jawatan Kosong Senior Specialist, Operations Excellence in Kuala Lumpur
Working Hour Regular Hours
Monday - Friday Business Area Insurance Location Malaysia - Kuala Lumpur
Description
Primary Objective:
- Management of operational excellence – project management for IT and non IT, including special projects
- Drive continuous improvement of processes and operations to optimize customer centricity and productivity for Group Insurance
- Identify Gaps in current processes and provide potential solutions
- Execute new initiative on improving end-to-end processes by providing Innovation & Solution to key GI processes
Key Responsibilities:
- Ideate, review and enhance processes & service for Group Insurance
- Engage with respective stakeholders to diagnose, design and implement digital solutions/automation tools
- Understand needs and pain points via Design Thinking
- Work with users to define improvement plan during implementation
- Identify and work with vendor to implement solution (if needed)
- Engage with Circle/Group Leads to gather business requirements and co-develop solutions
- Assist to review CRs for any confirmed enhancement
- Build business case to get projects approve
- Work with respective teams to gather requirement, study the feasibility and propose to management.
- Engage with key stakeholders across stages of the value chain to understand process and address roadblocks on the way of efficient and effective service delivery
- Monitor effectiveness of overall implemented process improvement
- Assist in providing necessary reports as required by management, stakeholders, etc
- Participate in Agile Ceremonies
- Continuously provide process improvement ideas to the team
- Sharing of best practices amongst the team
- Any other tasks assign by Team Lead
System Enhancement
-
- To assist Business Analyst to coordinate with users on their requirement and to work with IT Project Manager/Team on the requirement.
- To assist Testing Team to coordinate within business users to ensure achieving UAT timeline.
- Monitoring the system enhancement performance after deployment and to provide feedback to IT.
- To liaise with IT Insurance on Project and Initiatives related matters.
Process Improvement
- Identify Gaps in current processes and provide potential solutions
- Drive process improvement using Lean methodology / robotics
- Engage with SP/Tribe/Group Leads to gather business requirements and co-develop solutions and business case
- Work with IT and system users to define improvement plan during implementation
- Monitor effectiveness of overall implemented process improvement
- Engage with respective stakeholders to diagnose, design and implement digital solutions/automation tools based on value at stake/ROI
- Ideate, review and enhance processes & service for Group Insurance
- Engage with respective stakeholders to diagnose, design and implement digital solutions/automation tools
- Understand needs and pain points via Design Thinking
- Work with users to define improvement plan during implementation
- Identify and work with vendor to implement solution (if needed)
- Engage with Circle/Group Leads to gather business requirements and co-develop solutions
- Assist to review CRs for any confirmed enhancement
- Build business case to get projects approve
- Work with respective teams to gather requirement, study the feasibility and propose to management.
- Engage with key stakeholders across stages of the value chain to understand process and address roadblocks on the way of efficient and effective service delivery
- Monitor effectiveness of overall implemented process improvement
- Assist in providing necessary reports as required by management, stakeholders, etc
- Participate in Agile Ceremonies
- Continuously provide process improvement ideas to the team
- Sharing of best practices amongst the team
- Any other tasks assign by Team Lead
Requirements Requirements:
Bachelor Degree - 1) Bachelor’s Degree in appropriate field of study or equivalent work experience2) Qualification in project management or equivalent.
- Certified/Knowledge on the following is a plus 1) Project Management 2) Service Lean Sigma3) Six Sigma
- Working experience in Insurance Industry preferably in General Insurance with minimum 5 years’ experience in managing role.
- Knowledge of both theoretical and practical aspects of project management.
- Knowledge of project management techniques and tools.
- Direct work experience in project management capacity.
- Proven experience in people management.
- Proficient in project management software
- Critical thinking and problem solving skills.
Benefits
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards
As one of the leading companies in Malaysia, RHB Banking Group opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. RHB Banking Group also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new experience and knowledge through the company programs.
If You are fascinated to send an application for Jawatan Kosong Senior Specialist, Operations Excellence Kuala Lumpur Ogos 2024 by RHB Banking Group, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Kuala Lumpur region from another company below.
