Jawatan Kosong Online Sales Advisor Customer Service Petaling Jaya Hebe Beauty Style Sdn Bhd

Job Informations

Job Title : Online Sales Advisor Customer Service | Company : Hebe Beauty Style Sdn Bhd | Location : Petaling Jaya | Pub Date : 27 Oktober 2025

Hebe Beauty Style Sdn Bhd Vacancies November 2026 - Hebe Beauty Style Sdn Bhd give away a chance to fill Jawatan Kosong Online Sales Advisor Customer Service, that will be placed in Petaling Jaya. You will definitely get a better chance as well as safer dwell later on. Joining to this company makes a people able to reach the goal simpler in addition to help the current dream be realized.

To help the company perspective and mission arrives on legitimate Hebe Beauty Style Sdn Bhd is usually open of fresh placement seeing that Oktober 2025. Everyone who are interested filling this specific vacant, please take a part in this Jawatan Kosong Online Sales Advisor Customer Service recruitment. If you are one that may fill up requirements, you can look at further info about Jawatan Kosong Online Sales Advisor Customer Service below.

Hebe Beauty Style Sdn Bhd Jobs November 2026

Jawatan Kosong Online Sales Advisor Customer Service in Petaling Jaya

Key Responsibilities:

  • Live Chat Support: Provide real-time assistance to customers via live chats on Shopee, Lazada, and TikTok Shop, answering inquiries related to products, orders, payment issues, and returns.
  • Order Management: Assist customers with order tracking, cancellations, refunds, and shipping inquiries.
  • Customer Engagement: Proactively engage with customers, offering personalized product recommendations based on their preferences and previous purchases.
  • Product Knowledge: Maintain up-to-date knowledge of beauty products, current promotions, and stock availability to provide accurate and useful advice.
  • Resolution of Issues: Handle customer complaints or concerns efficiently, escalating to supervisors when needed, and ensuring timely issue resolution.
  • Performance Tracking: Maintain quick response times, high customer satisfaction, and ensure that all inquiries are resolved within the designated SLA.
  • Team Collaboration: Work closely with team members and supervisors to ensure smooth customer service operations and share insights on common customer concerns or product feedback.
  • Any tasks or projects as assigned by the superiors/Company.

Requirements:

  • 1+ year of experience in e-commerce customer support or live chat roles, specifically on Shopee, Lazada, TikTok Shop and/or other e-commerce platform.
  • Strong interest or experience in beauty and personal care products.
  • Exceptional communication skills, particularly in written formats.
  • Proficient in handling customer inquiries, orders, and CEM tasks on e-commerce platforms.
  • Ability to work flexible hours, including weekends, to align with campaign times or high-traffic periods.
  • Strong communication skills, with a good command of spoken and written Malay, English and Mandarin.

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Language:

  • Chinese (Required)

Work Location: In person

As one of the leading companies in Malaysia, Hebe Beauty Style Sdn Bhd offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Hebe Beauty Style Sdn Bhd also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new experience and knowledge through the company programs.

If You are fascinated to send an application for Jawatan Kosong Online Sales Advisor Customer Service Petaling Jaya Oktober 2025 by Hebe Beauty Style Sdn Bhd, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Petaling Jaya region from another company below.

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