Jawatan Kosong Order Management Specialist Japanese/korean Speaker Kuala Lumpur Ingenious Job

Job Informations

Job Title : Order Management Specialist Japanese/Korean Speaker | Company : Ingenious Job | Location : Kuala Lumpur | Pub Date : 8 Julai 2024

Ingenious Job Careers Julai 2025 - Ingenious Job assign an opportunity to fill Jawatan Kosong Order Management Specialist Japanese/Korean Speaker, that will be placed in Kuala Lumpur. You will receive a better potential customer as well as less dangerous life in the future. Becoming a member of this enterprise makes anyone can carry out the purpose simpler in supplementary to support the current dream be realized.

To produce the company eyesight and mission arrives on correct Ingenious Job will be wide started on fresh placement as Julai 2024. All people who are considering filling this particular vacant, you need to take a part in this Jawatan Kosong Order Management Specialist Japanese/Korean Speaker recruitment. If you will be one that can certainly fill up requirements, you can look at further info about Jawatan Kosong Order Management Specialist Japanese/Korean Speaker below.

Ingenious Job Recruitment Julai 2025

Jawatan Kosong Order Management Specialist Japanese/Korean Speaker in Kuala Lumpur

Fresh Graduates are welcome to apply!

Company Background : A beauty and cosmetics conglomerate MNC that operates in numerous countries around the world and owns a portfolio of well-known beauty brands.

Location : Bangsar, Kuala Lumpur

Working Days : Monday - Friday, 8.30am-5.30pm (Hybrid mode)

Job Responsibilities :

Order Management

  • Ensure order cycle timeliness is met
  • Serves as the primary point of contact for field sales, counter, sales planner, commercial, and distribution teams for: order management validation, shipments, new launch and promotional program allocations, ELC-owned counter requirements, Door opening, service level details
  • Review open order reports daily (import into spreadsheets to analyze), communicate and recommend decisions
  • Proactive management with commercial team to alert on out-of-stock situations
  • Alert commercial team of inventory status including counter inventory
  • Inform commercial team and retailers of Customer purchase order (PO) errors and summarize EDI transmission errors (encompassing inactive/discontinued products, incorrect SRPs etc.) to improve retailer service level
  • Understand the retailers’ process for their POs and routing approvals, including delivery or order cut-off timelines. Communicate with retail buying offices to adjust PO ship and cancel windows to enable shipments. Consider all aspects to align with Retailer/ ship schedules
  • Process approved returns orders

Reporting and Analytics

  • Produce daily/weekly sales report to track actual orders vs target
  • Produce daily/weekly order fulfilment report at channel and customer level
  • Produce daily/weekly tracking of store inventory levels vs target

Qualifications :

  • Environment with prior experience in Customer Service
  • Proficient in English and Korean/Japanese in both written and spoken
  • Data and SLA commitment driven
  • Familiarity with SAP, Microsoft Office. Prior knowledge of case management tool (Salesforce) would be an advantaged
  • Excellent customer service skills and the ability to work with diverse personalities/cultures across the region
  • Detail-oriented, organized and an ability to prioritize and manage workflow
  • Brings personalized experience to enhance service delivery
  • Fresh graduates are welcomed to apply

Job Type: Permanent

Pay: RM3,500.00 - RM5,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Fixed shift
  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Performance bonus

Application Question(s):

  • What is your expected salary?
  • How long is your notice period?

Education:

  • Bachelor's (Preferred)

Experience:

  • Order management: 2 years (Preferred)
  • Salesforce: 2 years (Preferred)

Language:

  • Korean (Preferred)
  • Japanese (Preferred)

As one of the leading companies in Malaysia, Ingenious Job opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Ingenious Job also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new experience and erudition through the company programs.

If You are fascinated to submit an application for Jawatan Kosong Order Management Specialist Japanese/Korean Speaker Kuala Lumpur Julai 2024 by Ingenious Job, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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