FERRYRICH SDN.BHD Vacancies April 2025 - FERRYRICH SDN.BHD requires the best people to apply Jawatan Kosong CUSTOMER SERVICE ECOMMERCE, that will be placed in Hang Tuah Jaya. You will receive a better potential customer as well as safer dwell in the future. Signing up for this corporation makes a people can reach the purpose simpler in addition to support the current dream be realized.

To help this company perspective and mission comes on correct FERRYRICH SDN.BHD is usually started on fresh placement since Januari 2025. Everyone who are enthusiastic answering this particular vacant, please take a part in this Jawatan Kosong CUSTOMER SERVICE ECOMMERCE recruitment. If you will be the one that may fill up qualifications, you can look at more info about Jawatan Kosong CUSTOMER SERVICE ECOMMERCE below.

FERRYRICH SDN.BHD Job Vacancies April 2025

Jawatan Kosong CUSTOMER SERVICE ECOMMERCE in Hang Tuah Jaya

Jawatan Kosong: Customer Service Representative

* Lokasi: Taman Tasik Utama
⏳ Jenis: Sepenuh Masa

Kami sedang mencari Customer Service Representative yang berdedikasi untuk menyertai pasukan Sabun Badang! Jika anda seorang yang cekap, mesra pelanggan, dan mampu mengurus pelbagai platform, ini peluang anda!

Tanggungjawab Utama:

* TikTok & Shopee

• Membalas chat pelanggan dengan pantas & profesional
• Menyelesaikan masalah pelanggan & menguruskan refund/return
• Memantau prestasi akaun seperti response rate, satisfaction rate & shop health
• Mengurus aduan dan maklum balas negatif
• Mengendalikan isu penghantaran dengan pihak kurier
• Menyimpan & mengumpul testimoni pelanggan
• Menyelia kerja Customer Service outsource

* WhatsApp

• Membalas chat & aduan pelanggan melalui WhatsApp
• Menguruskan maklum balas daripada ejen (Mr, outsource, Gegebus, Shopee Go)
• Menyelesaikan masalah pelanggan dan menguruskan return/refund

* Video & Live Demo

• Menyumbang sekurang-kurangnya 2 video demo menggunakan produk Sabun Badang
• Menyertai sesi Live TikTok sekurang-kurangnya 2 kali seminggu (1 jam per sesi)

* Meeting & Laporan

• Menghadiri mesyuarat pemasaran, closing month & PM15
• Menyediakan laporan prestasi kedai (TikTok & Shopee)
• Menyediakan laporan pengurusan aduan, testimoni & refund

Kelayakan:

✅ Berpengalaman dalam customer service, lebih-lebih lagi di platform e-commerce seperti TikTok & Shopee
✅ Mampu bekerja dalam pasukan & multitasking
✅ Fast response & mahir mengurus pelanggan
✅ Mahir menggunakan platform e-commerce & analisis prestasi kedai
✅ Bonus jika ada pengalaman buat live atau video content

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 - RM1,800.00 per month

Benefits:

• Maternity leave

Schedule:

• Day shift
• Fixed shift
• Monday to Friday
• Weekend jobs

Application Question(s):

• Have own Laptop

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

As one of the leading companies in Malaysia, FERRYRICH SDN.BHD offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. FERRYRICH SDN.BHD also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new experience and knowledge through the company programs.

If You are fascinated to submit an application for Jawatan Kosong CUSTOMER SERVICE ECOMMERCE Hang Tuah Jaya Januari 2025 by FERRYRICH SDN.BHD, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Hang Tuah Jaya region from another company below.

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