Taka Patisserie Sdn Bhd Careers Oktober 2026 - Taka Patisserie Sdn Bhd present a chance to apply Jawatan Kosong Customer Service, that will be placed in Kuching. You will definitely get a better potential customer as well as safer dwell later on. Joining to this firm makes anyone able to meet the ones aim much easier as well as produce the desire becoming reality.

To produce the corporation eyesight and mission happens on correct Taka Patisserie Sdn Bhd can be open of brand-new place as September 2026. Everyone who are interested answering this particular vacant, make sure you take part in this kind of Jawatan Kosong Customer Service recruitment. If you are one which may fill up qualifications, you can look at more info about Jawatan Kosong Customer Service below.

Taka Patisserie Sdn Bhd Jobs Oktober 2026

Job Summary

The Customer Service Assistant will serve as the first point of contact for customers, primarily through phone interactions. This role is responsible for answering inquiries, handling complaints, providing accurate information, and ensuring customer satisfaction in a professional and courteous manner. The successful candidate will maintain detailed records of calls, escalate complex issues when necessary, and contribute to the company’s service quality standards. Strong communication skills, patience, and a customer-first attitude are essential to excel in this role.

Key Responsibilities:

· Answer incoming calls promptly and professionally, ensuring a positive and helpful customer experience.

· Handle customer inquiries, complaints, and requests mainly via phone, and follow up where necessary.

· Provide accurate information on products, services, pricing, and company policies.

· Record call details, customer feedback, and actions taken in the system accurately.

· Escalate unresolved or complex issues to the appropriate department or supervisor.

· Make outbound calls when required (e.g., follow-ups, appointment reminders, or feedback collection).

· Maintain a high level of product and service knowledge to assist customers effectively.

· Ensure call handling meets company standards in terms of courtesy, efficiency, and accuracy.

· Contribute to achieving call center/service performance targets such as response time, resolution rate, and customer satisfaction.

Requirements

· Minimum SPM / Diploma in Business, Communications, or related field.

· Prior experience in a call center or phone-based customer service role is an advantage.

· Excellent verbal communication skills in English and Bahasa Malaysia (Mandarin are a plus).

· Active listening skills with the ability to remain patient, calm, and professional over the phone.

· Strong problem-solving and multitasking abilities.

· Basic computer skills (MS Office, email, call logging systems).

· Ability to work under pressure and handle high call volumes.

· Willingness to work shifts, weekends, or public holidays (if applicable).

Pay: RM1,700.00 - RM2,300.00 per month

Work Location: In person

As one of the leading companies in Malaysia, Taka Patisserie Sdn Bhd offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Taka Patisserie Sdn Bhd also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowledge through the company programs.

If You are interested to send an application for Jawatan Kosong Customer Service Kuching September 2026 by Taka Patisserie Sdn Bhd, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Kuching region from another company below.

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