AKEDAMI MEMANDU PERMAS JAYA SDN BHD Recruitment April 2025 - AKEDAMI MEMANDU PERMAS JAYA SDN BHD provide an opportunity to apply Jawatan Kosong Customer Service, that will be placed in Johor Bahru. You will receive a better potential customer along with less dangerous life later on. Joining to this company makes a person able to reach the ones aim much easier as well as produce the desire becoming reality.

To produce this organization vision and mission happens on right AKEDAMI MEMANDU PERMAS JAYA SDN BHD can be open on fresh placement as September 2024. Everyone who are enthusiastic about staffing this particular vacant, make sure you take part in this kind of Jawatan Kosong Customer Service recruitment. If you will be the one that might load qualifications, you can look at more info about Jawatan Kosong Customer Service below.

AKEDAMI MEMANDU PERMAS JAYA SDN BHD Recruitment April 2025

Responsibilities:

• Customer Interaction:
• Greet customers in a friendly and professional manner.
• Address customer inquiries, concerns, and complaints promptly and courteously.
• Provide accurate information regarding driving courses, schedules, fees, and other relevant details.
• Assist customers in scheduling driving lessons, theory classes, and tests.
• Maintain a positive and helpful attitude towards all customers.
• Communication:
• Handle incoming calls, emails, and messages from customers.
• Respond to inquiries promptly and effectively.
• Relay messages and information to the appropriate department or personnel.
• Follow up with customers to ensure their needs have been met satisfactorily.
• Communicate important updates or changes in schedules or procedures to customers.
• Administrative Support:
• Perform general administrative tasks such as filing, data entry, and document preparation.
• Assist in maintaining student records, including enrollment forms, attendance, and progress reports.
• Coordinate with instructors and other staff members to schedule classes and appointments.
• Prepare invoices, receipts, and other financial documents as required.
• Assist in inventory management and ordering of office supplies.
• Customer Relationship Management:
• Build and maintain positive relationships with customers to ensure satisfaction and loyalty.
• Seek feedback from customers to identify areas for improvement and make suggestions for enhancements.
• Proactively address any issues or concerns raised by customers to prevent escalations.
• Follow up with customers after course completion to gather feedback and address any post-training needs.
• Team Collaboration:
• Collaborate with other team members to ensure smooth operations and exceptional customer service.
• Communicate effectively with colleagues to share relevant information and updates.
• Support fellow team members during peak periods or when assistance is needed.

Qualifications:

• Minimum of high school diploma or equivalent; further education in customer service, administration, or related field is a plus.
• Proven experience in customer service, preferably in a similar role.
• Excellent communication skills, both verbal and written, in Malay and English.
• Strong interpersonal skills with the ability to build rapport with customers and colleagues.
• Proficiency in computer applications such as Microsoft Office suite.
• Ability to multitask, prioritize, and manage time effectively.
• Attention to detail and accuracy in administrative tasks.
• Positive attitude and willingness to learn and adapt in a dynamic environment.

Job Types: Full-time, Internship, Fresh graduate
Contract length: 3 months

Pay: RM1,800.00 - RM2,200.00 per month

Benefits:

• Health insurance
• Opportunities for promotion

Schedule:

• Day shift
• Rotational shift
• Weekend jobs

Supplemental Pay:

• Attendance bonus
• Commission pay
• Overtime pay
• Performance bonus

As one of the leading companies in Malaysia, AKEDAMI MEMANDU PERMAS JAYA SDN BHD offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. AKEDAMI MEMANDU PERMAS JAYA SDN BHD also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new skills and knowledge through the company programs.

If You are fascinated to send an application for Jawatan Kosong Customer Service Johor Bahru September 2024 by AKEDAMI MEMANDU PERMAS JAYA SDN BHD, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Johor Bahru region from another company below.

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